{"id":"W4396664456","doi":"10.1002/jhrm.21567","title":"Exploring the dynamics of physician‐patient relationships: Factors affecting patient satisfaction and complaints","year":2024,"lang":"en","type":"article","venue":"Journal of Healthcare Risk Management","topic":"Medical Malpractice and Liability Issues","field":"Health Professions","cited_by":23,"is_retracted":false,"has_abstract":true,"ca_institutions":"University of Ottawa; University of Toronto; Canadian Medical Protective Association","funders":"","keywords":"Complaint; Thematic analysis; Psychological intervention; Interpersonal communication; Psychology; Interpersonal relationship; Quality (philosophy); Qualitative research; Medicine; Nursing; Family medicine; Social psychology","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.01061934,0.00015756,0.0005326152,0.002236626,0.0009931887,0.002476129,0.0004051956,0.000852213,0.001749167],"category_scores_gemma":[0.04320809,0.0001872901,0.0007402456,0.003555818,0.001096576,0.002009277,0.001052888,0.000744534,0.000134601],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0009370066,"about_ca_system_score_gemma":0.002906495,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.0009554233,"about_ca_topic_score_gemma":0.001802673,"domain_scores_codex":[0.9886013,0.00753847,0.0014132,0.0002616844,0.001843363,0.0003420193],"domain_scores_gemma":[0.9245959,0.06247742,0.008500507,0.0003834225,0.00340163,0.0006411097],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"design_other","study_design_gemma":"observational","study_design_scores_codex":[0.0003185022,0.000233534,0.4154904,0.01877301,0.0009223992,0.002471547,0.1142825,0.0004059228,0.001788341,0.004378217,0.002920967,0.4380147],"study_design_scores_gemma":[0.00006807535,0.001807996,0.5737711,0.01010454,0.001112808,0.01140068,0.3458042,0.000792482,0.001692617,0.00418772,0.04909756,0.0001603173],"study_design_candidate":"observational","study_design_consensus":null,"genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.8516409,0.1220582,0.003915219,0.01019539,0.0001429553,0.0001264541,0.0002635452,0.00003018564,0.01162704],"genre_scores_gemma":[0.9687362,0.02832184,0.001548022,0.0008571111,0.00008067566,0.00006355265,0.00009106805,0.000005093133,0.0002964301],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.01061934,"threshold_uncertainty_score":0.05616111,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.1397611031235166,"score_gpt":0.4030449808170577,"score_spread":0.2632838776935411,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}