{"id":"W4400841207","doi":"","title":"Société des Alcools du Québec : vers une nouvelle expérience client inspirée et inspirante","year":2018,"lang":"fr","type":"article","venue":"HAL (Le Centre pour la Communication Scientifique Directe)","topic":"Social Sciences and Governance","field":"Social Sciences","cited_by":0,"is_retracted":false,"has_abstract":true,"ca_institutions":"HEC Montréal; Université TÉLUQ","funders":"","keywords":"Humanities; Art","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":true,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.001397864,0.0004364484,0.0005654158,0.001048159,0.03052713,0.007335691,0.001262236,0.002400915,0.01271992],"category_scores_gemma":[0.002411931,0.0003971941,0.0003330336,0.003158069,0.009454925,0.003179242,0.003308057,0.004387812,0.0007239238],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.08063453,"about_ca_system_score_gemma":0.06058522,"about_ca_topic_candidate":true,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.9900743,"about_ca_topic_score_gemma":0.996783,"domain_scores_codex":[0.9980698,0.0005936021,0.00003630585,0.0001452715,0.0004287155,0.0007263414],"domain_scores_gemma":[0.9972818,0.0005716738,0.0001831446,0.00007070174,0.0007575203,0.001135067],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"qualitative","study_design_gemma":"not_applicable","study_design_scores_codex":[0.00009844454,0.0001163021,0.02045814,0.0001737279,0.00003514868,0.002433081,0.8821442,0.0003875519,0.001325587,0.03937198,0.02100652,0.03244931],"study_design_scores_gemma":[0.00001262392,0.00005079064,0.04038082,0.0001803795,0.00001533169,0.000300736,0.6402069,0.0003155587,0.0002421931,0.0008412499,0.3173844,0.00006913194],"study_design_candidate":"not_applicable","study_design_consensus":null,"genre_codex":"empirical","genre_gemma":"other","genre_scores_codex":[0.8320078,0.00415207,0.001278585,0.02847422,0.000386674,0.00007388196,0.0004508531,0.00008569968,0.1330902],"genre_scores_gemma":[0.8991112,0.00115744,0.0004145789,0.001498321,0.00003502169,0.00003750169,0.00007982938,0.00004483128,0.09762125],"genre_candidate":"other","genre_consensus":null,"teacher_disagreement_score":0.9900743,"threshold_uncertainty_score":0.5850472,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.02054186262023492,"score_gpt":0.2720566758930024,"score_spread":0.2515148132727674,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}