{"id":"W4400990981","doi":"10.69554/gylk7216","title":"Customer service in aviation security screening","year":2018,"lang":"en","type":"article","venue":"Journal of airport management","topic":"Management Systems and Quality Improvement","field":"Business, Management and Accounting","cited_by":0,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Airport security; Aviation; Business; Customer service; Aeronautics; Service (business); Computer security; Marketing; Computer science; Engineering; Aerospace engineering","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":false,"about_ca":true,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.003119853,0.0001097004,0.000171235,0.0008553255,0.004073429,0.004753663,0.0007098997,0.003004462,0.01259497],"category_scores_gemma":[0.0120154,0.0001337716,0.000173562,0.001789223,0.003108473,0.002283272,0.002351251,0.002408354,0.0007205732],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.01501857,"about_ca_system_score_gemma":0.01411582,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.209398,"about_ca_topic_score_gemma":0.2218189,"domain_scores_codex":[0.9942266,0.002235938,0.0001114239,0.0002259805,0.00127701,0.001923044],"domain_scores_gemma":[0.9906251,0.003153192,0.001112916,0.0001089986,0.002271683,0.002728071],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"theoretical_or_conceptual","study_design_gemma":"observational","study_design_scores_codex":[0.0002356073,0.0004915847,0.1778455,0.0004193406,0.00003080752,0.003059035,0.04307833,0.001659042,0.0004290574,0.304329,0.1801545,0.2882683],"study_design_scores_gemma":[0.00004309914,0.0004860584,0.3434712,0.002211351,0.00005271746,0.002180346,0.1850151,0.003534868,0.00047125,0.04151478,0.4208121,0.0002070673],"study_design_candidate":"observational","study_design_consensus":null,"genre_codex":"other","genre_gemma":"empirical","genre_scores_codex":[0.3562056,0.01086328,0.0009064787,0.1538608,0.0006922568,0.00007751811,0.0001440077,0.00003495805,0.4772152],"genre_scores_gemma":[0.9843227,0.001758225,0.00009626694,0.005753915,0.00015598,0.00001417983,0.00003384674,0.00000741919,0.007857417],"genre_candidate":"empirical","genre_consensus":null,"teacher_disagreement_score":0.209398,"threshold_uncertainty_score":0.4163584,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.02380925611081659,"score_gpt":0.2571866396838107,"score_spread":0.2333773835729941,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}