{"id":"W4400990981","doi":"10.69554/gylk7216","title":"Customer service in aviation security screening","year":2018,"lang":"en","type":"article","venue":"Journal of airport management","topic":"Management Systems and Quality Improvement","field":"Business, Management and Accounting","cited_by":0,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Airport security; Aviation; Business; Customer service; Aeronautics; Service (business); Computer security; Marketing; Computer science; Engineering; Aerospace engineering","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":false,"about_ca":true,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.002442311,0.0002097235,0.0003373284,0.0009287294,0.0001206272,0.0002398819,0.0004207539,0.00005426031,0.0005076726],"category_scores_gemma":[0.00002481956,0.0001893098,0.0001206178,0.0009109494,0.00003022494,0.001535718,0.0003036822,0.0001748732,0.0004389074],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.00008872573,"about_ca_system_score_gemma":0.00001089304,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.0004754241,"about_ca_topic_score_gemma":0.0004349997,"domain_scores_codex":[0.9975655,0.00002103488,0.001067721,0.0002351423,0.000768045,0.0003425726],"domain_scores_gemma":[0.9980395,0.0000116303,0.001214049,0.0002737205,0.0004361122,0.00002501747],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"theoretical_or_conceptual","study_design_gemma":"not_applicable","study_design_scores_codex":[0.0008184316,0.001926509,0.2225287,0.005343579,0.001199991,0.0008867531,0.001642881,0.0007101036,0.0002996551,0.3424699,0.3299415,0.09223201],"study_design_scores_gemma":[0.002829725,0.00007114922,0.1334747,0.0005503366,0.0002275194,0.000008579686,0.002473833,0.003938781,0.00003866627,0.007472458,0.8484107,0.0005035432],"study_design_candidate":"not_applicable","study_design_consensus":null,"genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.5705578,0.0001064072,0.01609845,0.01144158,0.00372585,0.001613477,0.000001905164,0.0001332641,0.3963213],"genre_scores_gemma":[0.9905025,0.00001499654,0.0008083446,0.005717553,0.002145376,0.00001086407,0.000006158104,0.00002398966,0.0007701659],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.5184692,"threshold_uncertainty_score":0.771983,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.02380925611081659,"score_gpt":0.2571866396838107,"score_spread":0.2333773835729941,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}