{"id":"W4401248513","doi":"10.1007/978-3-031-63875-6_1","title":"Introduction to Service 4.0 and Customer-Centric Supply Chains","year":2024,"lang":"en","type":"book-chapter","venue":"SpringerBriefs in service science","topic":"Service and Product Innovation","field":"Business, Management and Accounting","cited_by":2,"is_retracted":false,"has_abstract":false,"ca_institutions":"Thompson Rivers University; MacEwan University","funders":"","keywords":"Business; Supply chain; Service (business); Process management; Marketing","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":["metaepi_narrow","insufficient_payload"],"consensus_categories":[],"category_scores_codex":[0.001386703,0.00050517,0.000399528,0.002482194,0.0002793843,0.0009480024,0.0009412814,0.0002118977,0.0004888198],"category_scores_gemma":[0.00007296168,0.0005300108,0.00004257936,0.004801345,0.0001105208,0.001909802,0.001223218,0.0006006575,0.005334725],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0002296561,"about_ca_system_score_gemma":0.0001443214,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.001622884,"about_ca_topic_score_gemma":0.002414994,"domain_scores_codex":[0.9963268,0.000003177927,0.0005706002,0.001578508,0.0008758224,0.0006450901],"domain_scores_gemma":[0.9978638,0.00002194072,0.0002569866,0.0008227176,0.000982853,0.00005165573],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"theoretical_or_conceptual","study_design_gemma":"not_applicable","study_design_scores_codex":[0.00004542592,0.00003104737,0.0002992209,0.002414633,0.00001975179,0.00002762826,0.0005293378,0.0002024471,0.002404291,0.9792109,0.00337444,0.01144094],"study_design_scores_gemma":[0.0002069852,0.00001165148,0.002377097,0.0006327233,0.00007027719,0.00001290668,0.0001430015,0.0014754,0.0001437486,0.02345783,0.9706746,0.0007938128],"study_design_candidate":"theoretical_or_conceptual","study_design_consensus":null,"genre_codex":"other","genre_gemma":"commentary","genre_scores_codex":[0.05438114,0.001222729,0.00002428508,0.2906636,0.008602616,0.001941706,0.0000209602,0.0007170564,0.642426],"genre_scores_gemma":[0.1667054,0.0007372867,0.001860897,0.4028809,0.07408435,0.0002420379,0.0004102195,0.0008534493,0.3522254],"genre_candidate":"other","genre_consensus":null,"teacher_disagreement_score":0.9673001,"threshold_uncertainty_score":0.9997151,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.01511658323844014,"score_gpt":0.2296428535581946,"score_spread":0.2145262703197545,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}