{"id":"W4401248513","doi":"10.1007/978-3-031-63875-6_1","title":"Introduction to Service 4.0 and Customer-Centric Supply Chains","year":2024,"lang":"en","type":"book-chapter","venue":"SpringerBriefs in service science","topic":"Service and Product Innovation","field":"Business, Management and Accounting","cited_by":2,"is_retracted":false,"has_abstract":false,"ca_institutions":"Thompson Rivers University; MacEwan University","funders":"","keywords":"Business; Supply chain; Service (business); Process management; Marketing","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.0002464278,0.001024312,0.0003795864,0.001311236,0.0007452374,0.002964513,0.0006469526,0.001494899,0.07743338],"category_scores_gemma":[0.000578238,0.0005167855,0.0006247546,0.004144226,0.001066954,0.003793227,0.001198142,0.002713486,0.02698011],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.002133055,"about_ca_system_score_gemma":0.001472624,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.003888881,"about_ca_topic_score_gemma":0.003844079,"domain_scores_codex":[0.9997944,0.00002928301,0.00001152581,0.00003519073,0.00009524748,0.00003427543],"domain_scores_gemma":[0.9998137,0.00007729217,0.00001065886,0.00001642729,0.00005001798,0.00003195231],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"theoretical_or_conceptual","study_design_gemma":"not_applicable","study_design_scores_codex":[0.00002038851,0.00004174906,0.0001483195,0.0003615732,0.000007346552,0.0001723778,0.0003763323,0.001838151,0.001162593,0.521082,0.2983672,0.176422],"study_design_scores_gemma":[0.000001899812,0.000008834873,0.0001404199,0.00009865987,0.000001701248,0.0001284177,0.00003606796,0.0003941984,0.0000824942,0.06195092,0.9371499,0.000006349057],"study_design_candidate":"not_applicable","study_design_consensus":null,"genre_codex":"other","genre_gemma":"other","genre_scores_codex":[0.001860357,0.08203429,0.04467489,0.01108583,0.004303691,0.0000735058,0.0009232711,0.001348852,0.8536954],"genre_scores_gemma":[0.02684074,0.1197247,0.02273917,0.005054761,0.004512924,0.0001667307,0.001384909,0.0007893621,0.8187867],"genre_candidate":"other","genre_consensus":"other","teacher_disagreement_score":0.07743338,"threshold_uncertainty_score":0.2590405,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.01511658323844014,"score_gpt":0.2296428535581946,"score_spread":0.2145262703197545,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}