{"id":"W4409383660","doi":"10.1016/j.tourman.2025.105197","title":"Mapping value co-destruction in online travel agencies: A practice theory and customer journey perspective","year":2025,"lang":"en","type":"article","venue":"Tourism Management","topic":"Service and Product Innovation","field":"Business, Management and Accounting","cited_by":3,"is_retracted":false,"has_abstract":false,"ca_institutions":"University of Guelph","funders":"","keywords":"Perspective (graphical); Tourism; Value (mathematics); Marketing; Customer value; Business; Practice theory; Advertising; Sociology; Geography; Economics; Computer science; Statistics; Microeconomics; Mathematics; Archaeology; Social science","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.00269942,0.0003488245,0.0003370037,0.005548602,0.002097002,0.009380654,0.00135048,0.001392833,0.006061166],"category_scores_gemma":[0.01443856,0.000328299,0.0004571259,0.01061489,0.005340208,0.00998046,0.00382373,0.001266403,0.0004887769],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.003163939,"about_ca_system_score_gemma":0.002286207,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.009668414,"about_ca_topic_score_gemma":0.0132464,"domain_scores_codex":[0.9969958,0.001798864,0.0001104264,0.0003284676,0.0004691894,0.000297202],"domain_scores_gemma":[0.9871197,0.009066099,0.001359081,0.00108882,0.001006615,0.0003596519],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"design_other","study_design_gemma":"qualitative","study_design_scores_codex":[0.0002167044,0.0004949138,0.1733216,0.0009609885,0.0001757808,0.001072834,0.1938166,0.01244566,0.00203517,0.2813783,0.003247363,0.3308341],"study_design_scores_gemma":[0.00002600095,0.0002879669,0.07761896,0.0009871041,0.0001208649,0.001487892,0.6053221,0.04227857,0.00373955,0.2185553,0.04949631,0.00007935573],"study_design_candidate":"qualitative","study_design_consensus":null,"genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.8473787,0.001086295,0.07425569,0.002286142,0.0000352955,0.0001733747,0.0002397121,0.00009169051,0.07445306],"genre_scores_gemma":[0.9897702,0.0003187013,0.007927828,0.0000351632,0.000007069092,0.000047291,0.00004631479,0.00001660289,0.001830853],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.009668414,"threshold_uncertainty_score":0.02295607,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.01846993020750324,"score_gpt":0.28665249209238,"score_spread":0.2681825618848767,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}