{"id":"W4410383259","doi":"10.1136/bmj.r947","title":"Poor communication with patients erodes trust in the NHS","year":2025,"lang":"en","type":"editorial","venue":"BMJ","topic":"Health Services Management and Policy","field":"Health Professions","cited_by":1,"is_retracted":false,"has_abstract":true,"ca_institutions":"Milton District Hospital","funders":"","keywords":"Computer science; Medicine; World Wide Web; Internet privacy; Data science","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.02450756,0.004597561,0.006745632,0.007227506,0.007090477,0.0208902,0.00510643,0.03396684,0.01603332],"category_scores_gemma":[0.109998,0.002566833,0.004272744,0.006730278,0.005632169,0.008384766,0.002638947,0.03897889,0.008041247],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.008525584,"about_ca_system_score_gemma":0.01897533,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.01649646,"about_ca_topic_score_gemma":0.04123066,"domain_scores_codex":[0.9763274,0.004659825,0.003429023,0.001533914,0.01266352,0.00138634],"domain_scores_gemma":[0.8417294,0.09942356,0.008434634,0.002511428,0.03695316,0.01094783],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"not_applicable","study_design_gemma":"not_applicable","study_design_scores_codex":[0.00004769458,0.00001438198,0.00007224698,0.001089416,0.00009657117,0.00005310009,0.00006680989,0.0000186447,0.00001853141,0.0004211783,0.9919941,0.006107268],"study_design_scores_gemma":[0.0004459237,0.0001424407,0.003233196,0.0121306,0.001040264,0.0003093197,0.001151329,0.0003398922,0.0001648642,0.004078979,0.9768274,0.0001358306],"study_design_candidate":"not_applicable","study_design_consensus":"not_applicable","genre_codex":"editorial","genre_gemma":"editorial","genre_scores_codex":[0.00008923524,0.01404836,0.00005860836,0.08481764,0.8995522,0.00002186658,0.0001195513,0.00004158615,0.001251073],"genre_scores_gemma":[0.001523648,0.01786073,0.0001206647,0.04306548,0.932152,0.00005302981,0.00006155392,0.00005244619,0.00511054],"genre_candidate":"editorial","genre_consensus":"editorial","teacher_disagreement_score":0.03396684,"threshold_uncertainty_score":0.1296099,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.03842663256000772,"score_gpt":0.4621362059272375,"score_spread":0.4237095733672298,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}