{"id":"W4411787487","doi":"10.1287/msom.2023.0326","title":"Managing Quality on Two-Sided Platforms in the Presence of Provider Competition","year":2025,"lang":"en","type":"article","venue":"Manufacturing & Service Operations Management","topic":"Digital Platforms and Economics","field":"Business, Management and Accounting","cited_by":8,"is_retracted":false,"has_abstract":true,"ca_institutions":"Wilfrid Laurier University","funders":"","keywords":"Competition (biology); Business; Quality (philosophy); Industrial organization; Marketing; Service provider; Operations management; Computer science; Economics; Service (business)","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":true,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.0005615166,0.000177083,0.0001830146,0.0003564434,0.000220071,0.0008181844,0.0004848005,0.00002861272,0.00006689007],"category_scores_gemma":[0.00001606183,0.0001346631,0.00005445245,0.0003478587,0.00002303095,0.002353168,0.0002830857,0.0001249348,0.0001120164],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.00005968328,"about_ca_system_score_gemma":0.000007993114,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.002245147,"about_ca_topic_score_gemma":0.005851325,"domain_scores_codex":[0.9988002,0.000003769123,0.000469541,0.0002938938,0.0001959572,0.0002366671],"domain_scores_gemma":[0.9993114,0.00006270594,0.0001078303,0.0004681684,0.00004362377,0.000006252038],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"theoretical_or_conceptual","study_design_gemma":"theoretical_or_conceptual","study_design_scores_codex":[0.00004468727,0.0001849101,0.000398844,0.0007041239,0.0000427149,0.000004582789,0.0001499909,0.1309096,0.00001298407,0.8589292,0.0002389368,0.008379465],"study_design_scores_gemma":[0.007260335,0.00006960204,0.2374072,0.002583915,0.0002926204,0.000002483198,0.04300033,0.1878353,0.003466134,0.4664708,0.04973881,0.001872401],"study_design_candidate":"theoretical_or_conceptual","study_design_consensus":"theoretical_or_conceptual","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.8176335,0.000006082129,0.0006933153,0.002883193,0.000196753,0.000730235,0.000002730167,0.00004578913,0.1778085],"genre_scores_gemma":[0.9908907,0.000007182988,0.0001879839,0.008105456,0.00007298903,0.00009848695,0.00009669852,0.00001069011,0.0005298163],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.3924583,"threshold_uncertainty_score":0.7889771,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.02154159248343475,"score_gpt":0.2537598671044616,"score_spread":0.2322182746210268,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}