{"id":"W4411916256","doi":"10.1111/1911-3846.13059","title":"The influence of client incivility and coping strategies on audit professionals' judgments","year":2025,"lang":"en","type":"article","venue":"Contemporary Accounting Research","topic":"Workplace Violence and Bullying","field":"Social Sciences","cited_by":1,"is_retracted":false,"has_abstract":true,"ca_institutions":"McMaster University; University of Waterloo","funders":"University of Michigan-Dearborn; Erasmus Universiteit Rotterdam; Wilfrid Laurier University; University of South Carolina; University of Washington; North Carolina State University","keywords":"Audit; Incivility; Coping (psychology); Psychology; Business; Social psychology; Accounting; Psychotherapist","routes":{"ca_aff":true,"ca_fund":true,"ca_venue":true,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.006544666,0.0002769917,0.0003142423,0.0008351349,0.0008659604,0.002236327,0.0004801446,0.0004902999,0.002875176],"category_scores_gemma":[0.05747199,0.0002380185,0.0003546409,0.0004919494,0.001237172,0.0004437875,0.001205227,0.001289294,0.0002393137],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0009588302,"about_ca_system_score_gemma":0.001127108,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.004593341,"about_ca_topic_score_gemma":0.006047436,"domain_scores_codex":[0.9897283,0.00639564,0.0005834079,0.0003377526,0.002219456,0.0007355459],"domain_scores_gemma":[0.889473,0.07035092,0.02716821,0.003493574,0.004463874,0.005050477],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.0003691986,0.0006408889,0.9614916,0.00004424795,0.0001264552,0.0002462651,0.01325969,0.0002571796,0.001656639,0.0001635446,0.0002182235,0.02152603],"study_design_scores_gemma":[0.00001024188,0.000378171,0.9824665,0.00004833602,0.00003074766,0.0002407223,0.01498243,0.0006805783,0.0006059999,0.000264302,0.0002694376,0.00002254308],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9989356,0.00003722972,0.00006180017,0.00007313472,0.000001649811,0.000006030353,0.000006476223,0.000002728414,0.0008753409],"genre_scores_gemma":[0.9997825,0.0000207856,0.00006078345,0.00001543053,0.000001729076,0.000004299589,0.00000489677,8.825143e-7,0.000108711],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.006544666,"threshold_uncertainty_score":0.03461188,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.06004023712156593,"score_gpt":0.4289790110675807,"score_spread":0.3689387739460148,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}