{"id":"W4413226798","doi":"10.1007/978-3-031-91195-8_10","title":"Community Management: How Customers Become Fans","year":2025,"lang":"en","type":"book-chapter","venue":"Contributions to management science","topic":"Impact of Technology on Adolescents","field":"Social Sciences","cited_by":0,"is_retracted":false,"has_abstract":false,"ca_institutions":"Intertek (Canada)","funders":"","keywords":"Business; Advertising","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":["metaepi_narrow","sts"],"consensus_categories":["sts"],"category_scores_codex":[0.003452649,0.0004495299,0.0004646365,0.002068352,0.006540732,0.000700451,0.004522128,0.0003440335,0.0002175432],"category_scores_gemma":[0.0004452642,0.0005200377,0.000199589,0.001449127,0.003341667,0.0005124329,0.002430761,0.0009852769,0.0007469609],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.002651417,"about_ca_system_score_gemma":0.0002591206,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.000198277,"about_ca_topic_score_gemma":0.000505186,"domain_scores_codex":[0.9959351,0.0001292111,0.0003676617,0.0007766765,0.001486242,0.001305111],"domain_scores_gemma":[0.9970798,0.00007588563,0.000252794,0.0016727,0.000473799,0.0004449864],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"theoretical_or_conceptual","study_design_gemma":"not_applicable","study_design_scores_codex":[0.000006786664,0.0000606942,0.00002476183,0.00006067338,0.0001085807,0.00002748713,0.0002958046,0.000003752264,0.000004168617,0.8972282,0.08246238,0.01971671],"study_design_scores_gemma":[0.00041286,0.00003575434,0.0006061355,0.000493115,0.000220502,4.494179e-7,0.002082115,0.0000060683,0.00002048474,0.02293174,0.972639,0.0005517557],"study_design_candidate":"not_applicable","study_design_consensus":null,"genre_codex":"other","genre_gemma":"other","genre_scores_codex":[0.0000432862,0.00008123097,0.003782402,0.02327337,0.001216855,0.002253409,0.0002754101,0.0006342559,0.9684398],"genre_scores_gemma":[0.08786037,0.0003972116,0.0006904856,0.001616088,0.00006733276,0.00008117651,0.00003682917,0.0000227896,0.9092277],"genre_candidate":"other","genre_consensus":"other","teacher_disagreement_score":0.8901767,"threshold_uncertainty_score":0.9997251,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.01840829740810142,"score_gpt":0.3257435247657806,"score_spread":0.3073352273576792,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}