{"id":"W4413358662","doi":"10.5334/ijic.nacic24249","title":"The value of service blueprinting and journey mapping to design, develop and implement digitally enabled integrated care.","year":2025,"lang":"en","type":"article","venue":"International Journal of Integrated Care","topic":"Telemedicine and Telehealth Implementation","field":"Medicine","cited_by":0,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Blueprint; Process management; Integrated care; Service (business); Value (mathematics); Computer science; Engineering management; Service design; Knowledge management; Engineering; Systems engineering; Software engineering; Health care; Business; Service delivery framework","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":false,"about_ca":true,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.02205436,0.0008537247,0.0003464904,0.002173169,0.005282561,0.008629553,0.001975505,0.001821736,0.01010371],"category_scores_gemma":[0.02566414,0.0005459855,0.0008632002,0.001676798,0.0104884,0.009306513,0.01427496,0.003363961,0.001990862],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.005575482,"about_ca_system_score_gemma":0.01137999,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.004621009,"about_ca_topic_score_gemma":0.007550177,"domain_scores_codex":[0.9825311,0.01419806,0.0004831426,0.0006597209,0.001412198,0.0007157365],"domain_scores_gemma":[0.9780853,0.01427237,0.0008602041,0.002304354,0.002247728,0.002229942],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"design_other","study_design_gemma":"not_applicable","study_design_scores_codex":[0.0001459803,0.0001427149,0.003349604,0.001716442,0.00004290542,0.0007071864,0.1909484,0.003984648,0.001708151,0.2219645,0.04592469,0.5293648],"study_design_scores_gemma":[0.0000331773,0.000278783,0.002403381,0.002529053,0.00004281632,0.0008828704,0.1424883,0.007504631,0.003587977,0.1474506,0.6926817,0.0001167043],"study_design_candidate":"not_applicable","study_design_consensus":null,"genre_codex":"methods","genre_gemma":"methods","genre_scores_codex":[0.07990538,0.005679151,0.6174198,0.05894661,0.002291958,0.002046498,0.0003976368,0.002240048,0.2310729],"genre_scores_gemma":[0.5000614,0.003318806,0.4517468,0.003594528,0.0001197436,0.001924837,0.0003678944,0.0009272082,0.03793875],"genre_candidate":"methods","genre_consensus":"methods","teacher_disagreement_score":0.02205436,"threshold_uncertainty_score":0.116636,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.0286364245587629,"score_gpt":0.3426545799285337,"score_spread":0.3140181553697708,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}