{"id":"W4413603807","doi":"10.64628/aam.56wp9gs4f","title":"Struggling to cancel an online service? You’re not alone","year":2023,"lang":"en","type":"preprint","venue":"","topic":"Impact of Technology on Adolescents","field":"Social Sciences","cited_by":0,"is_retracted":false,"has_abstract":false,"ca_institutions":"Western University","funders":"","keywords":"Service (business); Business; Psychology; Process management; Computer science; Political science; Marketing","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.001775183,0.0002033383,0.0004022244,0.0008215201,0.003086635,0.004979351,0.0004511702,0.002041453,0.01695404],"category_scores_gemma":[0.01346595,0.0002864933,0.0005502449,0.0008410247,0.002125714,0.005347464,0.001921426,0.004818758,0.002527097],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0008684782,"about_ca_system_score_gemma":0.002176914,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.008023652,"about_ca_topic_score_gemma":0.01051093,"domain_scores_codex":[0.9984329,0.0005874689,0.00005325807,0.0001321871,0.0003920042,0.0004021651],"domain_scores_gemma":[0.9925358,0.001897642,0.001458032,0.0001950532,0.0009703526,0.002943127],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"not_applicable","study_design_scores_codex":[0.0002035406,0.001765723,0.6069583,0.0002787384,0.0002479063,0.003707573,0.1334268,0.0001433396,0.002068412,0.03781414,0.07017101,0.1432144],"study_design_scores_gemma":[0.0001037714,0.0005907493,0.2647275,0.001082407,0.0004183824,0.004201154,0.5546765,0.0005938354,0.002125849,0.01651208,0.1548393,0.0001285071],"study_design_candidate":"not_applicable","study_design_consensus":null,"genre_codex":"empirical","genre_gemma":"other","genre_scores_codex":[0.8686247,0.002275601,0.0007315421,0.07954142,0.0008626563,0.00003751495,0.000341084,0.00005361432,0.04753196],"genre_scores_gemma":[0.9791737,0.002075265,0.0005345043,0.006876868,0.0001517174,0.00004040034,0.0001232764,0.00005903676,0.01096525],"genre_candidate":"other","genre_consensus":null,"teacher_disagreement_score":0.01695404,"threshold_uncertainty_score":0.05671692,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.1395202231677517,"score_gpt":0.3964153904001211,"score_spread":0.2568951672323694,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}