{"id":"W4415736145","doi":"10.4102/sajbm.v56i1.4937","title":"Assessing attendees’ satisfaction at a craft beer festival by means of an importance-performance analysis","year":2025,"lang":"en","type":"article","venue":"South African Journal of Business Management","topic":"Sport and Mega-Event Impacts","field":"Social Sciences","cited_by":0,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"Tshwane University of Technology","keywords":"Craft; Tourism; Event (particle physics); Customer satisfaction; Quarter (Canadian coin); USable","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":false,"about_ca":true,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.00123384,0.0001503251,0.0004201335,0.0006761569,0.0003329564,0.0001100146,0.0002872567,0.00005472257,0.0001582339],"category_scores_gemma":[0.00006600342,0.0001335757,0.0001613029,0.002691402,0.0001600279,0.0008799853,0.00005745028,0.0001187201,0.000001695034],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0003240509,"about_ca_system_score_gemma":0.0001803137,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.0002404483,"about_ca_topic_score_gemma":0.0005300606,"domain_scores_codex":[0.9980243,0.0001006277,0.0005971697,0.0001850854,0.0007667189,0.0003261327],"domain_scores_gemma":[0.9982994,0.00002827361,0.0008973865,0.0002153242,0.0004044708,0.0001551643],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.0001866328,0.0001754449,0.9399565,0.0001302013,0.00145314,0.00005160656,0.006318077,0.003989916,0.0002112988,0.0007690084,0.001442219,0.04531593],"study_design_scores_gemma":[0.0005689661,0.00003749175,0.9749992,0.0001302548,0.001343251,0.000001478798,0.01207233,0.0001512266,0.00006646334,0.0001066023,0.01035734,0.0001653607],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9857682,0.0001126727,0.004191021,0.0008336492,0.0003863777,0.0001464234,0.000005845581,0.00001826954,0.008537518],"genre_scores_gemma":[0.9969551,0.00007884945,0.0009235307,0.00006705379,0.00008771731,0.000002869138,0.000007592267,0.000009261051,0.001868024],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.04515057,"threshold_uncertainty_score":0.544706,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.02013578991985158,"score_gpt":0.3012247205361412,"score_spread":0.2810889306162896,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}