{"id":"W6902175831","doi":"10.6084/m9.figshare.20465544.v1","title":"Crypto.com support number 838-800-8679 customer service helpline number","year":2022,"lang":"en","type":"other","venue":"INDIGO (University of Illinois at Chicago)","topic":"","field":"","cited_by":0,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Customer advocacy; Helpline; Customer to customer; Customer intelligence; Customer Service Assurance; Customer retention; Customer care; Service quality","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":false,"about_ca":true,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":["metaepi_narrow","research_integrity","insufficient_payload"],"consensus_categories":["metaepi_narrow","insufficient_payload"],"category_scores_codex":[0.000608975,0.001372944,0.002015296,0.001034865,0.0008704453,0.00004798122,0.002911251,0.001509948,0.7547078],"category_scores_gemma":[0.00003180197,0.001818854,0.0009531109,0.002390004,0.0007132504,0.000354486,0.002827835,0.001910528,0.2306725],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.001547063,"about_ca_system_score_gemma":0.0006278465,"about_ca_topic_candidate":true,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.009799554,"about_ca_topic_score_gemma":0.01495051,"domain_scores_codex":[0.9932497,0.0004350628,0.0006768558,0.001923112,0.002257398,0.0014579],"domain_scores_gemma":[0.9943973,0.0001556331,0.001965304,0.002369767,0.0003926692,0.0007192858],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"not_applicable","study_design_gemma":"not_applicable","study_design_scores_codex":[0.0003851375,0.0007020422,0.01455786,0.0004451617,0.001249477,0.0007525237,0.003477438,0.00003556563,0.0002850826,0.0004721816,0.9773886,0.0002489252],"study_design_scores_gemma":[0.003130791,0.00006028742,0.002447598,0.0001693061,0.00076913,0.0002001029,0.001851256,0.00003641891,0.0000608325,0.00007700871,0.9893764,0.001820851],"study_design_candidate":"not_applicable","study_design_consensus":"not_applicable","genre_codex":"other","genre_gemma":"other","genre_scores_codex":[0.02663969,0.00009779497,0.00003484737,0.001046411,0.0008503237,0.001253471,0.009398629,0.001294234,0.9593846],"genre_scores_gemma":[0.01042337,0.0003311794,0.001910712,0.0007957838,0.0004928882,0.000005791325,0.005791646,0.002444584,0.9778041],"genre_candidate":"other","genre_consensus":"other","teacher_disagreement_score":0.5240353,"threshold_uncertainty_score":0.9999021,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.01238897260307636,"score_gpt":0.2255522133364857,"score_spread":0.2131632407334094,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}