{"id":"W6940858638","doi":"10.11575/prism/43079","title":"Reference Chatbots in Canadian Academic Libraries","year":2023,"lang":"en","type":"other","venue":"University of Calgary","topic":"AI in Service Interactions","field":"Computer Science","cited_by":0,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Chatbot; Service (business); Academic library; Identity (music); Information professional","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":false,"about_ca":true,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":["scholarly_communication"],"consensus_categories":[],"category_scores_codex":[0.005450249,0.0004820651,0.0007842899,0.008004542,0.02529668,0.009171862,0.002673614,0.001189839,0.007009306],"category_scores_gemma":[0.01945161,0.0007125645,0.0004602127,0.01895081,0.004321421,0.002503427,0.005699237,0.001525128,0.0008014247],"about_ca_system_candidate":true,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.09110975,"about_ca_system_score_gemma":0.132123,"about_ca_topic_candidate":true,"about_ca_topic_consensus":true,"about_ca_topic_score_codex":0.9755339,"about_ca_topic_score_gemma":0.9858043,"domain_scores_codex":[0.9915001,0.00182088,0.0004859198,0.0008725891,0.003208429,0.002112064],"domain_scores_gemma":[0.9734014,0.006268496,0.003095105,0.0007161944,0.00962104,0.006897822],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"qualitative","study_design_gemma":"observational","study_design_scores_codex":[0.0006045169,0.0006177702,0.2258402,0.001534249,0.00006209107,0.003398338,0.5534691,0.0004968357,0.001909191,0.0131795,0.02057792,0.1783103],"study_design_scores_gemma":[0.00002816801,0.0001921884,0.3105187,0.0005944868,0.00006773887,0.0007931399,0.5530933,0.001256734,0.001745918,0.0006223384,0.1308436,0.0002437877],"study_design_candidate":"observational","study_design_consensus":null,"genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.959144,0.002982366,0.0006218231,0.002857527,0.00007181217,0.0001985104,0.0006238971,0.0002012588,0.03329881],"genre_scores_gemma":[0.9836035,0.002507613,0.0007167805,0.0007823485,0.00002136841,0.00006900282,0.0002890938,0.00006846923,0.01194179],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.9908282,"threshold_uncertainty_score":0.6610506,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.02034379530044082,"score_gpt":0.2208371105388308,"score_spread":0.20049331523839,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}