{"id":"W6980157449","doi":"","title":"avg TeChnical SuPpORt PhOnE NuMbEr~1800~445-~2790 avg CuStOmEr sErViCe UsA?1800~445-~2790","year":2016,"lang":"en","type":"other","venue":"OSF Preprints (OSF Preprints)","topic":"","field":"","cited_by":0,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Phone; Service (business); Telephone number; Phone call; Customer service","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":false,"about_ca":true,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":["insufficient_payload"],"consensus_categories":["insufficient_payload"],"category_scores_codex":[0.0004116161,0.0008628203,0.0005816402,0.001073883,0.002048403,0.003861956,0.0007852722,0.001309853,0.9025232],"category_scores_gemma":[0.0022859,0.0004290643,0.0003022187,0.001402444,0.0002931081,0.002409524,0.002056452,0.00135417,0.9117898],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0008726589,"about_ca_system_score_gemma":0.001507848,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.004209523,"about_ca_topic_score_gemma":0.006990427,"domain_scores_codex":[0.9993531,0.00005711065,0.00002819267,0.0001372114,0.0002840507,0.0001403323],"domain_scores_gemma":[0.9967797,0.0001924982,0.00008937869,0.0001740269,0.001486354,0.001278064],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"not_applicable","study_design_gemma":"not_applicable","study_design_scores_codex":[0.00001396308,0.00001730954,0.0001606195,0.00002507475,5.542191e-7,0.00002048233,0.00002566909,0.00001551003,0.0002554178,0.0003703109,0.9838525,0.01524259],"study_design_scores_gemma":[0.0000069506,0.00002127253,0.0006521239,0.00003847566,0.000001601387,0.00004506857,0.0001096306,0.00006294444,0.0001730925,0.0001083769,0.9987751,0.000005345095],"study_design_candidate":"not_applicable","study_design_consensus":"not_applicable","genre_codex":"other","genre_gemma":"other","genre_scores_codex":[0.0007891753,0.0001754475,0.0006858577,0.001287499,0.001543078,0.000134701,0.004594824,0.002668926,0.9881204],"genre_scores_gemma":[0.001999503,0.0001823493,0.0001961711,0.00053656,0.0001935486,0.00005632936,0.001698536,0.000635464,0.9945015],"genre_candidate":"other","genre_consensus":"other","teacher_disagreement_score":0.09747684,"threshold_uncertainty_score":0.1390388,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.01522291627980644,"score_gpt":0.2837621151286973,"score_spread":0.2685391988488909,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}