{"id":"W7000844865","doi":"","title":"Helpline@Contacts(1-844-844-2433)Facebook tech support number,Facebook customer service number,facebook customer support number","year":2016,"lang":"en","type":"other","venue":"OSF Preprints (OSF Preprints)","topic":"","field":"","cited_by":0,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Phone; Customer advocacy; Customer retention; Service desk; Service (business); Customer Service Assurance; Customer satisfaction; Customer intelligence","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":false,"about_ca":true,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":["insufficient_payload"],"consensus_categories":["insufficient_payload"],"category_scores_codex":[0.000351282,0.001626986,0.001100351,0.001606091,0.003700768,0.002767615,0.001027724,0.00240454,0.9389588],"category_scores_gemma":[0.002994107,0.0009241363,0.0006639856,0.001154806,0.0003150489,0.003035069,0.003450369,0.001535114,0.9244844],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0009291299,"about_ca_system_score_gemma":0.001304368,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.00456578,"about_ca_topic_score_gemma":0.0129797,"domain_scores_codex":[0.9993838,0.00007748916,0.00002490459,0.0001091958,0.0002558331,0.0001488203],"domain_scores_gemma":[0.9968375,0.0003444493,0.0001309521,0.0003507049,0.0008911666,0.001445243],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"not_applicable","study_design_gemma":"not_applicable","study_design_scores_codex":[0.00002183058,0.00008450037,0.0002955838,0.00004190243,0.000002661384,0.0000484135,0.00003633886,0.00001541191,0.0002805912,0.0001748341,0.9714598,0.02753812],"study_design_scores_gemma":[0.00006020233,0.00007907585,0.002815166,0.00008830985,0.00001135835,0.0001230066,0.0002405284,0.0001933664,0.0004327748,0.0002723626,0.9956605,0.00002349634],"study_design_candidate":"not_applicable","study_design_consensus":"not_applicable","genre_codex":"other","genre_gemma":"other","genre_scores_codex":[0.001064011,0.0001031869,0.0002117015,0.0005102344,0.0006129447,0.0003369907,0.002117472,0.004452156,0.9905913],"genre_scores_gemma":[0.002989285,0.0001332115,0.0003451261,0.0009151964,0.0002929109,0.0003107503,0.001517301,0.001159021,0.9923372],"genre_candidate":"other","genre_consensus":"other","teacher_disagreement_score":0.06104124,"threshold_uncertainty_score":0.08706784,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.01550359090314418,"score_gpt":0.2876001920526998,"score_spread":0.2720966011495556,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}