{"id":"W7006644534","doi":"","title":"USA/CANADA HeLpLInE @1 800 784 6124 Sbcglobal email Tech Support phone number","year":2016,"lang":"en","type":"other","venue":"OSF Preprints (OSF Preprints)","topic":"","field":"","cited_by":0,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Phone; Service (business); Customer Service Assurance; Customer advocacy; Telephone number; Customer retention; Service desk","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":false,"about_ca":true,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":["insufficient_payload"],"consensus_categories":["insufficient_payload"],"category_scores_codex":[0.0003823845,0.001130244,0.0007919522,0.001480988,0.00492422,0.004520872,0.001384889,0.002178358,0.8971773],"category_scores_gemma":[0.001554174,0.00074064,0.0005392891,0.002173066,0.0005988711,0.001246562,0.001237149,0.001123664,0.8405634],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.006061011,"about_ca_system_score_gemma":0.01575979,"about_ca_topic_candidate":true,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.6155242,"about_ca_topic_score_gemma":0.8218212,"domain_scores_codex":[0.999337,0.00002130419,0.00001486141,0.0001102887,0.0003802727,0.0001361641],"domain_scores_gemma":[0.9976567,0.00009442208,0.00003092341,0.0001366482,0.001485963,0.0005953491],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"not_applicable","study_design_gemma":"not_applicable","study_design_scores_codex":[0.00002354059,0.00002493289,0.0002329132,0.00004589711,0.000001938942,0.00003208694,0.00003170861,0.00002482678,0.0003389565,0.0005750217,0.9723484,0.02631984],"study_design_scores_gemma":[0.00001027616,0.00001193355,0.0009270759,0.00004541139,0.000004253677,0.00003066924,0.0001555958,0.00005761027,0.000212566,0.0001120966,0.9984245,0.000008049951],"study_design_candidate":"not_applicable","study_design_consensus":"not_applicable","genre_codex":"other","genre_gemma":"other","genre_scores_codex":[0.0005631346,0.000272879,0.00048822,0.0008422064,0.0003986341,0.0001238981,0.005635827,0.002185289,0.9894899],"genre_scores_gemma":[0.000610291,0.0001677191,0.0002646666,0.0001655245,0.00001579853,0.00001551203,0.001479857,0.0002553852,0.9970252],"genre_candidate":"other","genre_consensus":"other","teacher_disagreement_score":0.6155242,"threshold_uncertainty_score":0.7734802,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.01057249716160648,"score_gpt":0.262144253991408,"score_spread":0.2515717568298015,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}