{"id":"W7019723377","doi":"","title":"Instant Support +1 (877)-887-3557 Dell®™ Tech Support Number (USA & CA)","year":2016,"lang":"en","type":"other","venue":"OSF Preprints (OSF Preprints)","topic":"","field":"","cited_by":0,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Phone; Computer support; Service (business); Customer Service Assurance; Customer advocacy; Customer retention; Customer to customer; Call control","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":false,"about_ca":true,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":["insufficient_payload"],"consensus_categories":["insufficient_payload"],"category_scores_codex":[0.0004440149,0.001853245,0.001161348,0.001202414,0.001681009,0.003422271,0.001808906,0.002040453,0.9649006],"category_scores_gemma":[0.002832769,0.0007902303,0.0008280488,0.0009911645,0.0004512904,0.002078864,0.002343376,0.001363074,0.9620574],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0007255915,"about_ca_system_score_gemma":0.001233542,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.0027986,"about_ca_topic_score_gemma":0.004902779,"domain_scores_codex":[0.9994754,0.00003950922,0.00001600879,0.0001641397,0.0002144656,0.0000905055],"domain_scores_gemma":[0.9977801,0.0004070098,0.0000604906,0.0002463112,0.0007278541,0.0007782076],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"not_applicable","study_design_gemma":"not_applicable","study_design_scores_codex":[0.00007513472,0.0001225301,0.0001366267,0.0001197107,0.000004434134,0.00004286407,0.00004390911,0.00005354438,0.001308161,0.001125038,0.9163796,0.08058856],"study_design_scores_gemma":[0.0001025648,0.0001668438,0.001009752,0.0001094278,0.00001654981,0.000121984,0.0001284476,0.0002868356,0.0006755315,0.0004452398,0.9969172,0.00001948158],"study_design_candidate":"not_applicable","study_design_consensus":"not_applicable","genre_codex":"other","genre_gemma":"other","genre_scores_codex":[0.0004554141,0.0001046753,0.0006707346,0.0002433929,0.0004298701,0.0001489226,0.001244199,0.003306406,0.9933964],"genre_scores_gemma":[0.0007445,0.00007882185,0.0003211207,0.0001110883,0.00006527542,0.00005692788,0.0005815954,0.0003685669,0.9976721],"genre_candidate":"other","genre_consensus":"other","teacher_disagreement_score":0.03509945,"threshold_uncertainty_score":0.0500651,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.02261484750912937,"score_gpt":0.2967038373483818,"score_spread":0.2740889898392525,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}