{"id":"W7064959694","doi":"","title":"Customer satisfaction towards quality of mail services (Post express, Poslaju and Parcel) in the Pos Malaysia Batu Pahat / Nor Azylia Mohd Alias","year":2004,"lang":"en","type":"other","venue":"UiTM Institutional Repositories (Universiti Teknologi MARA)","topic":"Radiation Detection and Scintillator Technologies","field":"Physics and Astronomy","cited_by":0,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Customer satisfaction; Quality (philosophy); Sample (material); Service quality; Productivity; Service (business); Quarter (Canadian coin); Data collection; Customer service; Survey methodology","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":false,"about_ca":true,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.0008800191,0.00008793336,0.0002434639,0.0004748694,0.000513063,0.001464276,0.0001853192,0.000351356,0.003582394],"category_scores_gemma":[0.002809271,0.0001021953,0.0002705447,0.001520364,0.0001994593,0.00054049,0.0003233135,0.000441255,0.0003681156],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0006542444,"about_ca_system_score_gemma":0.0007141294,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.007770044,"about_ca_topic_score_gemma":0.009774309,"domain_scores_codex":[0.9991167,0.0002288678,0.00008854924,0.00006507528,0.0003631897,0.0001377476],"domain_scores_gemma":[0.9976919,0.0006361901,0.0006151969,0.00003288937,0.0007601524,0.0002637062],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.0005196023,0.0004160342,0.8999119,0.0004754399,0.00008877918,0.001358441,0.01082879,0.0001914758,0.001245574,0.0004398045,0.004636948,0.07988716],"study_design_scores_gemma":[0.000007421896,0.0005561628,0.9672694,0.00009581177,0.00003781946,0.0006598301,0.02654195,0.0003974705,0.0005466494,0.0000702694,0.003795217,0.00002196319],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9976222,0.0003464605,0.00005439621,0.000221775,0.000007543279,0.000008414462,0.0001673988,0.000002666548,0.001569277],"genre_scores_gemma":[0.9986535,0.0003035642,0.00006203364,0.0000786226,0.000005283253,0.000006742688,0.00011481,0.000001557763,0.0007739031],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.007770044,"threshold_uncertainty_score":0.01544958,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.01079207385087088,"score_gpt":0.2386653824484385,"score_spread":0.2278733085975676,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}