{"id":"W7101075423","doi":"","title":"Transforming Service to Canadians: The Service Canada Model’, International Review of Administrative Sciences 73(4): 557–68","year":2007,"lang":"en","type":"article","venue":"","topic":"Public Policy and Administration Research","field":"Social Sciences","cited_by":0,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Service delivery framework; Service (business); Government (linguistics); Service design; Variety (cybernetics); Service provider; Service guarantee","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":false,"about_ca":true,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.006053214,0.0003738295,0.0003370868,0.003268569,0.007423358,0.009763021,0.001576175,0.002734789,0.004748354],"category_scores_gemma":[0.01171972,0.0002999859,0.0004413493,0.009548088,0.009841722,0.006661074,0.002994141,0.002758615,0.0007255677],"about_ca_system_candidate":true,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.08874375,"about_ca_system_score_gemma":0.1874702,"about_ca_topic_candidate":true,"about_ca_topic_consensus":true,"about_ca_topic_score_codex":0.9533523,"about_ca_topic_score_gemma":0.9590667,"domain_scores_codex":[0.9935916,0.001604893,0.0001509155,0.0003855377,0.002900069,0.00136697],"domain_scores_gemma":[0.9942122,0.0008128812,0.0002930884,0.0002098992,0.003425577,0.001046314],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"theoretical_or_conceptual","study_design_gemma":"qualitative","study_design_scores_codex":[0.0000155226,0.00002224874,0.002688711,0.0003295253,0.00002185185,0.0001072666,0.004667267,0.0005303477,0.00006573132,0.7838492,0.1321753,0.07552695],"study_design_scores_gemma":[0.00001532165,0.00001306639,0.007339147,0.0008177464,0.00002821323,0.0001441588,0.008400142,0.001065747,0.00008834062,0.04163217,0.9404027,0.00005317928],"study_design_candidate":"qualitative","study_design_consensus":null,"genre_codex":"other","genre_gemma":"empirical","genre_scores_codex":[0.01851068,0.1241153,0.006443053,0.3581793,0.001893793,0.0001614215,0.0005162901,0.0001034315,0.4900766],"genre_scores_gemma":[0.7455294,0.1660087,0.009036989,0.02513773,0.0006098034,0.0001346211,0.00047686,0.0001181626,0.05294778],"genre_candidate":"empirical","genre_consensus":null,"teacher_disagreement_score":0.9112563,"threshold_uncertainty_score":0.643884,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.1348672140604061,"score_gpt":0.4510942192075426,"score_spread":0.3162270051471365,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}