{"id":"W7115032021","doi":"","title":"Customer Engagement with Promotional Incentives in Subscription-Based Businesses","year":2025,"lang":"en","type":"dissertation","venue":"eScholarship@McGill (McGill)","topic":"Consumer Market Behavior and Pricing","field":"Business, Management and Accounting","cited_by":0,"is_retracted":false,"has_abstract":true,"ca_institutions":"McGill University","funders":"","keywords":"Customer engagement; Incentive; Government (linguistics); Customer service; Customer retention; Customer advocacy; Customer relationship management","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.01560345,0.000301247,0.0007628637,0.0004864216,0.0009853283,0.004217662,0.001087286,0.001485606,0.00338468],"category_scores_gemma":[0.04461782,0.0004546885,0.0005579925,0.0007511865,0.001289662,0.002428795,0.00157465,0.001545984,0.0004009536],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.001971253,"about_ca_system_score_gemma":0.00199175,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.001642033,"about_ca_topic_score_gemma":0.001946435,"domain_scores_codex":[0.987194,0.009177133,0.0003328197,0.0007867507,0.001799979,0.0007093358],"domain_scores_gemma":[0.9516624,0.04028374,0.004010594,0.001538044,0.001171041,0.0013342],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"design_other","study_design_gemma":"observational","study_design_scores_codex":[0.01180065,0.03182608,0.3097605,0.001887158,0.0005200428,0.0004809287,0.01264684,0.06825383,0.02315391,0.098662,0.00331845,0.4376896],"study_design_scores_gemma":[0.002065521,0.03650318,0.4619743,0.0006842447,0.0007871801,0.0004365077,0.02168171,0.2980376,0.02610118,0.1270383,0.02411656,0.0005737478],"study_design_candidate":"observational","study_design_consensus":null,"genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9763778,0.0002725727,0.01151086,0.0005251346,0.00003214211,0.0003167521,0.00005718334,0.00004777127,0.01085978],"genre_scores_gemma":[0.9953426,0.0001056324,0.003325002,0.00008780273,0.00001613305,0.0001403136,0.00002373403,0.000005520535,0.0009532324],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.01560345,"threshold_uncertainty_score":0.08251995,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.02264973773956531,"score_gpt":0.2377768916223838,"score_spread":0.2151271538828185,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}