{"id":"W7115814727","doi":"","title":"From enrolment to alumni: The marketing and management of university-student relations: A study of U.S. and Canadian best practices","year":2013,"lang":"","type":"dissertation","venue":"MacSphere (McMaster University)","topic":"Customer Service Quality and Loyalty","field":"Business, Management and Accounting","cited_by":0,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Relationship marketing; Best practice; Order (exchange); Customer relationship management; Component (thermodynamics); Work (physics); Key (lock); Database transaction","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":false,"about_ca":true,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.006608011,0.0003597977,0.0006082985,0.002738046,0.03170206,0.009830668,0.002405276,0.001688406,0.002873376],"category_scores_gemma":[0.01532799,0.0005026808,0.000297276,0.006407715,0.008144935,0.002583392,0.003398285,0.002991334,0.0002789193],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.1036017,"about_ca_system_score_gemma":0.1717062,"about_ca_topic_candidate":true,"about_ca_topic_consensus":true,"about_ca_topic_score_codex":0.9794831,"about_ca_topic_score_gemma":0.9936649,"domain_scores_codex":[0.9943054,0.001274143,0.000160452,0.0003181479,0.00200427,0.001937604],"domain_scores_gemma":[0.9891333,0.002487315,0.001192636,0.0002655165,0.002807669,0.004113668],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"qualitative","study_design_gemma":"qualitative","study_design_scores_codex":[0.00004245081,0.0003158465,0.06354453,0.00009033082,0.000009357919,0.0003743664,0.8831224,0.00005533462,0.0003818701,0.004972554,0.004393955,0.04269708],"study_design_scores_gemma":[0.000006763079,0.00007688275,0.109958,0.0001411368,0.000009725692,0.00005662096,0.8717877,0.00009561473,0.0001246765,0.0002211103,0.01749224,0.00002963467],"study_design_candidate":"qualitative","study_design_consensus":"qualitative","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.977226,0.0007359617,0.00007580451,0.005275289,0.00002614226,0.00007900152,0.00006418639,0.000006260376,0.01651129],"genre_scores_gemma":[0.9920386,0.001203508,0.0002470454,0.00088581,0.000008087254,0.00002574292,0.0000447555,0.000007399007,0.005539136],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.1036017,"threshold_uncertainty_score":0.7516868,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.02425158649600919,"score_gpt":0.2444472876917161,"score_spread":0.2201957011957069,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}