A Strategic Management Approach to Reputation, Relationships, and Publics: The Research Heritage of the Excellence Theory <sup>1</sup>
Why this work is in the frame
A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.
Bibliographic record
Abstract
The Excellence theory developed from a program of research conducted from 1985 to 2002 on 327 organizations in the United States, Canada, and the United Kingdom. Today, Excellence theory has evolved into a strategic management theory of public relations, which contrasts to the symbolic–interpretive paradigm that characterizes many theories of reputation. Research based on this strategic management paradigm shows that reputation is largely a byproduct of organizational behaviors and organization–public relationships–the well-known idea that actions speak louder than words. Both relationships and reputation differ for low-involvement and high-involvement publics, and strategic communicators should emphasize experiential relationships with high-involvement publics more than reputational relationships with low-involvement publics when they participate in organizational governance.
Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.
Full frame distilled prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.
Codex and Gemma teacher scores by category
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.007 | 0.000 |
| Meta-epidemiology (narrow) | 0.000 | 0.000 |
| Meta-epidemiology (broad) | 0.000 | 0.000 |
| Bibliometrics | 0.000 | 0.001 |
| Science and technology studies | 0.001 | 0.001 |
| Scholarly communication | 0.000 | 0.000 |
| Open science | 0.001 | 0.000 |
| Research integrity | 0.000 | 0.001 |
| Insufficient payload (model declined to judge) | 0.001 | 0.000 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it