Quo vadis TAM?

2007· article· en· 1,347 citations· W1508343863 on OpenAlex· 10.17705/1jais.00126

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Abstract

The Technology Acceptance model (TAM) is one of the most influential theories in Information Systems. However, despite the model's significant contributions, the intense focus on TAM has diverted researchers’ attention away from other important research issues and has created an illusion of progress in knowledge accumulation. Furthermore, the independent attempts by several researchers to expand TAM in order to adapt it to the constantly changing IT environments has lead to a state of theoretical chaos and confusion in which it is not clear which version of the many iterations of TAM is the commonly accepted one. The present commentary discusses these concerns, speculates on the possible contributions to the current state of affairs, and makes several suggestions to alleviate the problems associated with TAM and to advance IT adoption research to the next stage.

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The record

Venue: Journal of the Association for Information Systems
Topic: Technology Adoption and User Behaviour
Field: Decision Sciences
Canadian institutions: HEC MontréalUniversity of British Columbia
Funders: Canada Research Chairs
Keywords: Status quoConfusionTechnology acceptance modelIllusionOrder (exchange)Computer scienceManagement scienceFocus (optics)Information systemKnowledge managementEpistemologyPolitical sciencePsychologyBusinessCognitive psychologyUsabilityEngineeringHuman–computer interactionLaw
Has abstract in OpenAlex: yes
API: /api/v1/works/W1508343863