e‐Government in the Age of Social Media: An Analysis of the Canadian Government's Use of Twitter
Bibliographic record
Abstract
Abstract Political actors in Canada are using social media such as Facebook, Twitter, and YouTube. The Canadian government has been lauded for its success in the online delivery of services, but it has been criticized for not employing the Internet for more democratic purposes, and little attention has been paid to this most recent development. This article examines the extent to which Twitter is being used by Canadian government departments and agencies. It asks whether governmental use of Twitter fits into previous patterns of service delivery oriented e‐government or whether it is taking advantage of the possibility for democratic interaction afforded by social media. Based on a content analysis of Government of Canada tweets, the paper finds that service delivery characterizes government tweets and shows how nominal a commitment the Canadian government has made to using Twitter as part of its well‐established and lauded e‐government strategy.
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How this classification was reachedexpand
Full frame machine prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.
Distilled classifier scores by category (both heads)
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.001 | 0.006 |
| Meta-epidemiology (narrow) | 0.000 | 0.000 |
| Meta-epidemiology (broad) | 0.000 | 0.000 |
| Bibliometrics | 0.005 | 0.014 |
| Science and technology studies | 0.011 | 0.003 |
| Scholarly communication | 0.005 | 0.001 |
| Open science | 0.001 | 0.002 |
| Research integrity | 0.001 | 0.001 |
| Insufficient payload (model declined to judge) | 0.003 | 0.000 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from itClassification
machine, unvalidatedMachine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.
How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".