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Record W1982486590 · doi:10.4236/jssm.2012.54042

Bank Branch Grouping Strategy, an Unusual DEA Application

2012· article· en· W1982486590 on OpenAlexaffabout
Barak Edelstein, Joseph C. Paradi, Adria Wu, Petty Yom

Bibliographic record

VenueJournal of Service Science and Management · 2012
Typearticle
Languageen
FieldDecision Sciences
TopicEfficiency Analysis Using DEA
Canadian institutionsUniversity of Toronto
Fundersnot available
KeywordsData envelopment analysisBenchmarkingComputer scienceBenchmark (surveying)Cluster analysisSet (abstract data type)Database transactionOrder (exchange)Operations researchBusinessFinanceStatisticsMarketingArtificial intelligenceMathematicsGeographyDatabase

Abstract

fetched live from OpenAlex

This study uses Data Envelopment Analysis (DEA) to develop a grouping strategy for the bank branches of a large Canadian Bank. In order to benchmark their branches’ performance, the Bank first clusters the branches based on community type and population size—a not fully satisfactory approach. Hence, DEA was used to develop a grouping approach using an input oriented BCC production model to capture and analyze the aggregated effects of many complex processes. The model examines the relationship between staff and transaction activities. The peer references produced by the DEA model illustrate that the Bank’s current clustering methodology fails to compare some branches that are similar from an operational perspective; a flaw in the Bank’s current grouping approach. The new grouping strategy offers a fair and equitable set of benchmarking peers for every inefficient branch.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame machine prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.

metaresearch head score (Codex)0.004
metaresearch head score (Gemma)0.010
Version: metacan-v3-hybrid-931329e0061cValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Simulation or modeling · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: none
Teacher disagreement score0.078
Threshold uncertainty score0.155

Distilled classifier scores by category (both heads)

CategoryCodexGemma
Metaresearch0.0040.010
Meta-epidemiology (narrow)0.0010.000
Meta-epidemiology (broad)0.0010.001
Bibliometrics0.0030.006
Science and technology studies0.0020.001
Scholarly communication0.0030.001
Open science0.0010.001
Research integrity0.0010.001
Insufficient payload (model declined to judge)0.0030.001

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.073
GPT teacher head0.389
Teacher spread0.315 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designSimulation or modeling
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations3
Published2012
Admission routes2
Has abstractyes

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