Evaluations of Overhelping and Underhelping Communication
Why this work is in the frame
A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.
Bibliographic record
Abstract
Older adults and persons with disability experience communication predicaments involving inappropriate help. In a retail setting, the authors examined the meanings of overhelping and underhelping and how these may be affected by the recipient's age and (dis)ability status. Young adults ( n= 221) were presented with a picture of either a young or an older target seated in an armchair or a wheelchair. Participants then read three different conversations across which their target was addressed in professional, overhelping, or underhelping speech styles. Salesperson overhelping style was associated with the most exaggerated intonation. Compared to the professional, overhelping led to downgrading of customer satisfaction and salesperson effectiveness. “Blametherecipient” effects occurred in evaluations of both underhelped and overhelped customers. The customer in a wheelchair was rated more competent than the seated target regardless of age or salesperson style. Future research will focus on assertiveness options for managing needed or unwanted help.
Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.
Full frame distilled prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.
Codex and Gemma teacher scores by category
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.000 | 0.000 |
| Meta-epidemiology (narrow) | 0.000 | 0.000 |
| Meta-epidemiology (broad) | 0.000 | 0.000 |
| Bibliometrics | 0.000 | 0.000 |
| Science and technology studies | 0.000 | 0.000 |
| Scholarly communication | 0.000 | 0.000 |
| Open science | 0.000 | 0.000 |
| Research integrity | 0.000 | 0.000 |
| Insufficient payload (model declined to judge) | 0.000 | 0.000 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it