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Record W2063346759 · doi:10.1108/00251740210438508

Successfully increasing technological control through minimizing workplace resistance: understanding the willingness to telework

2002· article· en· W2063346759 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.
aboutThe title or abstract carries a Canadian signal from the geographic lexicon.

Bibliographic record

VenueManagement Decision · 2002
Typearticle
Languageen
FieldSocial Sciences
TopicWork-Family Balance Challenges
Canadian institutionsSaint Mary's University
Fundersnot available
KeywordsExpectancy theoryControl (management)Resistance (ecology)BusinessWork (physics)MarketingCustomer serviceService (business)Knowledge managementPublic relationsComputer scienceEconomicsManagementEngineering

Abstract

fetched live from OpenAlex

Technological change has permitted organizations to design jobs in different ways and control work performed in remote locations. This article examines how telework can be used to provide benefits to organizations and their members. In it I present the findings of a study of a large Canadian financial services organization preparing to introduce telework into its sales and customer service operations. These findings highlight the role of expectancy in forming attitudes toward telework, most importantly: the extent to which face‐to‐face communication prevents important social needs from being satisfied and prevents workers from developing a sense of belonging and commitment to the organization; and the belief that telework will bring improved performance results by creating a work environment with fewer distractions and new, more objective performance measures based on output. This exploration of individuals’ willingness to telework is apt because it points to potential sources of resistance to the implementation of new technologies of production and control in the workplace.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.003
metaresearch head score (Gemma)0.001
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesScience and technology studies
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Theoretical or conceptual · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: none
Teacher disagreement score0.825
Threshold uncertainty score1.000

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0030.001
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.001
Science and technology studies0.0020.000
Scholarly communication0.0000.000
Open science0.0010.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.053
GPT teacher head0.301
Teacher spread0.248 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it