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Record W2086388583 · doi:10.2501/ijmr-2013-057

Investigating the Measures of Relative Importance in Marketing Research

2013· article· en· W2086388583 on OpenAlexaff
Harvir S. Bansal, Philippe Duverger

Bibliographic record

VenueInternational Journal of Market Research · 2013
Typearticle
Languageen
FieldBusiness, Management and Accounting
TopicCustomer Service Quality and Loyalty
Canadian institutionsUniversity of Waterloo
Fundersnot available
KeywordsMarketingLoyaltyMarketing researchDominance (genetics)EconometricsEmpirical researchContext (archaeology)BusinessStatisticsEconomicsMathematics

Abstract

fetched live from OpenAlex

Determining the relative importance of various predictors in a marketing research model is important for both theoretical and practical reasons. To date, the most commonly used methods to assess relative importance have involved examining either the regression coefficients or zero-order correlations of each predictor. Unfortunately, these indices are problematic when the predictors are correlated, as is the case with many of the drivers of service-provider switching, loyalty studies, satisfaction models and other marketing research. In this paper, we introduce Dominance Analysis to an audience of researchers in marketing research and empirically demonstrate its usefulness for assessing predictor relative importance. Using a Monte Carlo simulation, we first compare the accuracy of five traditional methods used in marketing research assessing relative importance and comparing them to Dominance Analysis. There are theoretical, as well as empirical, advantages to using Dominance Analysis over other methods, and these are discussed in the context of an empirical example using data drawn from a larger study of auto-repair service customers (n = 355).

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame machine prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.

metaresearch head score (Codex)0.127
metaresearch head score (Gemma)0.465
Version: metacan-v3-hybrid-931329e0061cValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Theoretical or conceptual · Consensus signal: Theoretical or conceptual
GenreCandidate signal: Empirical · Consensus signal: none
Teacher disagreement score0.127
Threshold uncertainty score0.672

Distilled classifier scores by category (both heads)

CategoryCodexGemma
Metaresearch0.1270.465
Meta-epidemiology (narrow)0.0010.001
Meta-epidemiology (broad)0.0020.002
Bibliometrics0.0140.013
Science and technology studies0.0030.007
Scholarly communication0.0070.015
Open science0.0020.004
Research integrity0.0020.003
Insufficient payload (model declined to judge)0.0030.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.172
GPT teacher head0.398
Teacher spread0.226 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designTheoretical or conceptual
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations10
Published2013
Admission routes1
Has abstractyes

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