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Record W2124272082 · doi:10.1016/s0272-6963(01)00071-7

Experimental comparison of Web, electronic and mail survey technologies in operations management

2001· article· en· W2124272082 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

VenueJournal of Operations Management · 2001
Typearticle
Languageen
FieldDecision Sciences
TopicTechnology Adoption and User Behaviour
Canadian institutionsWestern University
Fundersnot available
KeywordsThe InternetElectronic mailBusinessSample (material)Stratified samplingSurvey data collectionWorld Wide WebService (business)MarketingComputer scienceMathematicsStatistics

Abstract

fetched live from OpenAlex

Abstract With the growing acceptance of the Web (Internet) and electronic mail, it is no surprise that researchers are using an increasingly diverse set of survey technologies to gather data from managers. However, the effectiveness of these electronic technologies has not been rigorously assessed, especially for gathering data from establishment‐level surveys (i.e. firm‐ or plant‐level). To that end, a stratified sample of large and small, service and manufacturing firms was constructed, followed by random assignment to one of four survey technologies: mail, fax, PC disk‐by‐mail and Web‐page survey (combined with e‐mail notification). For each treatment, managers are queried about their use of forecasting characteristics, yielding a sample of 118 firms. Unfortunately, only a low percentage (34%) of firms and managers assigned to the Web technology treatment both reported access to e‐mail and were willing provide their e‐mail addresses; they tended to be large firms and from the service sector. Moreover, those that did offer e‐mail addresses were only about half as likely to respond to the Web‐based survey as those targeted by other survey technologies. However, Web, fax and disk‐by‐mail technologies yielded higher item completion rates than mail. Limited statistical evidence indicated that respondents using computer‐based survey technologies (i.e. Web or disk‐by‐mail) generally reported forecasting characteristics that are associated with firms exhibiting best practices. Thus, a multi‐technology survey approach using the Web and fax can yield a strong combination of benefits over a traditional mail survey.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.002
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Observational · Consensus signal: Observational
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.114
Threshold uncertainty score0.439

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0020.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0010.001
Science and technology studies0.0000.000
Scholarly communication0.0000.000
Open science0.0010.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.107
GPT teacher head0.421
Teacher spread0.314 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it