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Record W2127644622 · doi:10.1147/sj.424.0517

Building ease of use into the IBM user experience

2003· article· en· W2127644622 on OpenAlexaff
Karel Vredenburg

Bibliographic record

VenueIBM Systems Journal · 2003
Typearticle
Languageen
FieldComputer Science
TopicUsability and User Interface Design
Canadian institutionsIBM (Canada)
Fundersnot available
KeywordsIBMUsabilityProcess (computing)Computer scienceUser experience designSoftware engineeringProcess managementEngineering managementWorld Wide WebEngineeringHuman–computer interactionOperating system

Abstract

fetched live from OpenAlex

This issue of the IBM Systems Journal explores the topic of building ease of use into the IBM user experience with hardware, software, Web sites, and services. This paper provides an overview of the process and organizational transformation that IBM has gone through in improving the user experience with our offerings. IBM's process for building ease of use into the user experience is described and two versions of the process are introduced and contrasted. The IBM User-Centered Design (UCD) approach, which has been used for the last several years, is contrasted with the traditional approach to the development of offerings. A recent major enhanced version of the process, called User Engineering (UE), which is optimized for the IBM e-business on demand™ strategy, is contrasted with the existing UCD process. The key elements of our enablement, leadership, and guidance strategy for these processes are outlined, including mission, process integration, education and training, communication, collaboration, and tools and technology. An overview of the papers in this issue is also provided.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame machine prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.

metaresearch head score (Codex)0.004
metaresearch head score (Gemma)0.011
Version: metacan-v3-hybrid-931329e0061cValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Not applicable · Consensus signal: none
GenreCandidate signal: Methods · Consensus signal: none
Teacher disagreement score0.009
Threshold uncertainty score0.027

Distilled classifier scores by category (both heads)

CategoryCodexGemma
Metaresearch0.0040.011
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0010.001
Science and technology studies0.0010.002
Scholarly communication0.0090.009
Open science0.0010.005
Research integrity0.0010.002
Insufficient payload (model declined to judge)0.0080.001

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.045
GPT teacher head0.286
Teacher spread0.242 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designNot applicable
Domainnot available
GenreMethods

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations34
Published2003
Admission routes1
Has abstractyes

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