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Record W2142685591 · doi:10.14288/1.0302110

Focusing knowledge work with task context

2011· article· en· W2142685591 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

VenuecIRcle (University of British Columbia) · 2011
Typearticle
Languageen
FieldDecision Sciences
TopicPersonal Information Management and User Behavior
Canadian institutionsUniversity of British Columbia
Fundersnot available
KeywordsComputer scienceKnowledge workerTask (project management)Information overloadContext (archaeology)World Wide WebInformation retrievalKnowledge managementScrollingTask analysisHuman–computer interactionData scienceWork (physics)Artificial intelligenceEngineering

Abstract

fetched live from OpenAlex

By making information easy to browse and query, current software tools make it possible for knowledge workers to access vast amounts of information available in document repositories and on the web. However, when displaying dozens of web page search hits, hundreds of files and folders in a document hierarchy, or tens of thousands of lines of source code, these tools overload knowledge workers with information that is not relevant to the task-at-hand. The result is that knowledge workers waste time clicking, scrolling, and navigating to find the subset of information needed to complete a task. This problem is exacerbated by the fact that many knowledge workers constantly multi-task. With each task switch, they lose the context that they have built up in the browsing and query views. The combination of context loss and information overload has adverse effects on productivity because it requires knowledge workers to repeatedly locate the information that they need to complete a task. The larger the amount of information available and the more frequent the multi-tasking, the worse the problem becomes. We propose to alleviate this problem by focusing the software applications a knowledge worker uses on the information relevant to the task-at-hand. We represent the information related to the task with a task context model in which the relevant elements and relations are weighted according to their frequency and recency of access. We define operations on task context to support tailoring the task context model to different kinds of knowledge work activities. We also describe task-focused user interface mechanisms that replace the structure-centric display of information with a task-centric one. We validate the task context model with three field studies. Our preliminary feasibility study of six industry programmers tested a prototype implementation of the task context model and task-focused user interface for an integrated development environment. Our second study involved sixteen industry programmers using a production quality implementation of the task context model; these programmers experienced a statically significant increase in productivity when using task context. Our third field study tested a prototype implementation of the task context model for a file and web browsing application. The results of this study showed that task context generalizes beyond programming applications, reducing information overload and facilitating multi-tasking in a cross-section of knowledge work domains.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.001
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesInsufficient payload (model declined to judge)
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Observational · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.881
Threshold uncertainty score1.000

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0010.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.001
Science and technology studies0.0000.000
Scholarly communication0.0000.001
Open science0.0010.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0010.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.131
GPT teacher head0.277
Teacher spread0.146 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it