Continuous clarification and emergent requirements flows in open-commercial software ecosystems
Bibliographic record
Abstract
Software engineering practice has shifted from the development of products in closed environments toward more open and collaborative efforts. Software development has become significantly interdependent with other systems (e.g. services, apps) and typically takes place within large ecosystems of networked communities of stakeholder organizations. Such software ecosystems promise increased innovation power and support for consumer-oriented software services at scale and are characterized by a certain openness of their information flows. While such openness supports project and reputation management, it also brings requirements engineering-related challenges within the ecosystem, such as managing dynamic, emergent contributions from the ecosystem stakeholders, as well as collecting their input while protecting their IP. In this paper, we report from a study of requirements communication and management practices within IBM ® ’s Collaborative Lifecycle Management ® product development ecosystem. Our research used multiple methods for data collection, including interviews within several ecosystem actors, on-site participatory observation, and analysis of online project repositories. We chart and describe the flow of product requirements information through the ecosystem, how the open communication paradigm in software ecosystems provides opportunities for “just-in-time” RE—and which relies on emergent contributions from the ecosystem stakeholders—, as well as some of the challenges faced when traditional requirements engineering approaches are applied within such an ecosystem. More importantly, we discuss two tradeoffs brought about by the openness in software ecosystems: (1) allowing open, transparent communication while keeping intellectual property confidential within the ecosystem and (2) having the ability to act globally on a long-term strategy while empowering product teams to act locally to answer end users’ context-specific needs in a timely manner. A sufficient level of openness facilitates contributions of emergent stakeholders. The ability to include important emergent contributors early in requirements elicitation appears to be a crucial asset in software ecosystems.
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How this classification was reachedexpand
Full frame machine prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.
Distilled classifier scores by category (both heads)
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.021 | 0.055 |
| Meta-epidemiology (narrow) | 0.000 | 0.001 |
| Meta-epidemiology (broad) | 0.000 | 0.001 |
| Bibliometrics | 0.003 | 0.002 |
| Science and technology studies | 0.004 | 0.006 |
| Scholarly communication | 0.007 | 0.017 |
| Open science | 0.002 | 0.010 |
| Research integrity | 0.002 | 0.002 |
| Insufficient payload (model declined to judge) | 0.002 | 0.000 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from itClassification
machine, unvalidatedMachine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.
How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".