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Record W2905740560 · doi:10.1287/serv.2018.0223

Encouraging Innovations of Quality from User Innovators: An Empirical Study of Mobile Data Services

2018· article· en· W2905740560 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

VenueService Science · 2018
Typearticle
Languageen
FieldDecision Sciences
TopicTechnology Adoption and User Behaviour
Canadian institutionsUniversity of Waterloo
Fundersnot available
KeywordsAutonomyCompetence (human resources)Computer scienceKnowledge managementUsabilityQuality (philosophy)Process managementHuman–computer interactionBusinessPsychology

Abstract

fetched live from OpenAlex

Can mobile data service platforms support users to make quality mobile apps? If so, what should the platforms do to encourage quality mobile data services from users? Cognitive evaluation theory is useful in explaining human behaviors based on individuals’ innate psychological needs. In this article, the authors use this theory to explain how platforms can design their features (i.e., software development tools and design rules and regulations) to fulfil user needs for competence and autonomy. As a result, users can make mobile data services of better quality. The authors propose that toolkits can support the need for competence in terms of ease of effort and idea exploration, whereas regulations in design autonomy can support the need for autonomy in terms of decision-making autonomy, scheduling autonomy, and work method autonomy; and they find that indeed toolkits supported idea exploration and ease of effort, decision-making autonomy, and work method autonomy, enhancing the quality of users’ service innovations. The insights for managers are that platforms can mindfully design their regulations and tools to support users to develop quality innovations, and that platform regulations and tools should be developed complementarily rather than separately.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.007
metaresearch head score (Gemma)0.001
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesOpen science
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Observational · Consensus signal: Observational
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.051
Threshold uncertainty score0.998

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0070.001
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0010.013
Science and technology studies0.0000.001
Scholarly communication0.0000.002
Open science0.0070.002
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.284
GPT teacher head0.520
Teacher spread0.236 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it