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Excellence Theory in Public Relations

2008· other· en· W2921528486 on OpenAlexaboutno aff
James E. Grunig

Bibliographic record

VenueThe International Encyclopedia of Communication · 2008
Typeother
Languageen
FieldSocial Sciences
TopicPublic Relations and Crisis Communication
Canadian institutionsnot available
Fundersnot available
KeywordsExcellencePublic relationsGovernment (linguistics)SociologyQualitative propertyPolitical scienceDiversity (politics)Public administrationLaw

Abstract

fetched live from OpenAlex

The excellence theory is a general theory of public relations that resulted from a 15‐year study of best practices in communication management funded by the International Association of Business Communicators (IABC) Research Foundation. Three books were published from the research (J. E. Grunig 1992; Dozier et al. 1995; L. A. Grunig et al. 2002). This general theory incorporates a number of middle‐range theories of → Public Relations, including theories of publics, public relations and strategic management, models of public relations, evaluation of public relations, employee communication, public relations roles, gender, diversity, power, activism, ethics and social responsibility, and global public relations (→ Public Relations Evaluation). The theory was tested through survey research of heads of public relations, CEOs, and employees in 327 organizations (corporations, nonprofit organizations, government agencies, and associations) in the United States, Canada, and the United Kingdom (→ Survey; Interview). The survey research was followed by qualitative interviews with heads of public relations, other public relations practitioners, and CEOs in 25 organizations with the highest and lowest scores on a scale of excellence produced by statistical analysis of the survey data (→ Interview, Qualitative).

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame machine prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.

metaresearch head score (Codex)0.007
metaresearch head score (Gemma)0.010
Version: metacan-v3-hybrid-931329e0061cValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Not applicable · Consensus signal: none
GenreCandidate signal: Other · Consensus signal: Other
Teacher disagreement score0.011
Threshold uncertainty score0.078

Distilled classifier scores by category (both heads)

CategoryCodexGemma
Metaresearch0.0070.010
Meta-epidemiology (narrow)0.0010.000
Meta-epidemiology (broad)0.0010.001
Bibliometrics0.0040.005
Science and technology studies0.0050.026
Scholarly communication0.0110.012
Open science0.0010.006
Research integrity0.0040.004
Insufficient payload (model declined to judge)0.0100.002

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.026
GPT teacher head0.302
Teacher spread0.277 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designNot applicable
Domainnot available
GenreOther

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations45
Published2008
Admission routes1
Has abstractyes

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Same venueThe International Encyclopedia of CommunicationSame topicPublic Relations and Crisis CommunicationFrench-language works237,207