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Record W2955825940 · doi:10.24908/iqurcp.13261

Personalizing Chatbot Conversations with IBM Watson

2019· article· en· W2955825940 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

venuePublished in a venue whose home country is Canada.
no affNo Canadian affiliation: this work is invisible to an affiliation-only frame.
No Canadian affiliation. An affiliation-only frame, the usual design, would never have seen this work. It is one of the works that make the case for inverting the frame.

Bibliographic record

VenueInquiry Queen s Undergraduate Research Conference Proceedings · 2019
Typearticle
Languageen
FieldComputer Science
TopicAI in Service Interactions
Canadian institutionsnot available
Fundersnot available
KeywordsWatsonChatbotComputer scienceIBMPersonalizationHuman–computer interactionWorld Wide WebUser interfaceInteractivityMultimediaArtificial intelligence

Abstract

fetched live from OpenAlex

Systems powered by artificial intelligence are being developed to communicate with users in a progressively “human-like” conversational way, in order to make them more user-friendly. Such systems are utilized across many industries including teaching, marketing, and health care, and are commonly made available to the public as interactive chatbots. It is important to explore new possibilities in development to make these systems more personalized to their users by improving and expanding their functionality and interactivity. This project delves further into this topic by creating a system that generates increasingly customized responses to user input. One crucial way to improve the functionality of an artificial intelligence system is by molding a personal profile of the user, which can be referenced by the system in order to respond to the user’s needs in an adaptive way based on their preferences. The project is focused on investigating packages that can be used to more effectively respond to the user’s mood, personality, and language, including IBM Watson Tone Analyzer, Watson Personality Insights, and Watson Language Translator. These packages are then utilized to work towards creating an intelligent, interactive system that can effectively fulfill the individual needs of its users.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.001
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesMeta-epidemiology (narrow), Scholarly communication, Insufficient payload (model declined to judge)
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Theoretical or conceptual · Consensus signal: Theoretical or conceptual
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.542
Threshold uncertainty score1.000

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0010.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0010.002
Science and technology studies0.0010.000
Scholarly communication0.0020.004
Open science0.0020.001
Research integrity0.0000.001
Insufficient payload (model declined to judge)0.0000.002

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.080
GPT teacher head0.352
Teacher spread0.272 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it