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Record W3048821638 · doi:10.1145/3415242

When Are Search Completion Suggestions Problematic?

2020· article· en· W3048821638 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

VenueProceedings of the ACM on Human-Computer Interaction · 2020
Typearticle
Languageen
FieldSocial Sciences
TopicMisinformation and Its Impacts
Canadian institutionsMicrosoft (Canada)
Fundersnot available
KeywordsWeb search queryOffensiveComputer scienceContext (archaeology)Information retrievalWeb query classificationQuery expansionWorld Wide WebPsychologySearch engineData scienceOperations researchEngineering

Abstract

fetched live from OpenAlex

Problematic web search query completion suggestions-perceived as biased, offensive, or in some other way harmful-can reinforce existing stereotypes and misbeliefs, and even nudge users towards undesirable patterns of behavior. Locating such suggestions is difficult, not only due to the long-tailed nature of web search, but also due to differences in how people assess potential harms. Grounding our study in web search query logs, we explore when system-provided suggestions might be perceived as problematic through a series of crowd-experiments where we systematically manipulate: the search query fragments provided by users, possible user search intents, and the list of query completion suggestions. To examine why query suggestions might be perceived as problematic, we contrast them to an inventory of known types of problematic suggestions. We report our observations around differences in the prevalence of a) suggestions that are problematic on their own versus b) suggestions that are problematic for the query fragment provided by a user, for both common informational needs and in the presence of web search voids-topics searched by few to no users. Our experiments surface a rich array of scenarios where suggestions are considered problematic, including due to the context in which they were surfaced. Compounded by the elusive nature of many such scenarios, the prevalence of suggestions perceived as problematic only for certain user inputs, raises concerns about blind spots due to data annotation practices that may lead to some types of problematic suggestions being overlooked.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.000
metaresearch head score (Gemma)0.001
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Not applicable · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.278
Threshold uncertainty score0.398

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0000.001
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.000
Science and technology studies0.0010.000
Scholarly communication0.0000.001
Open science0.0010.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.172
GPT teacher head0.379
Teacher spread0.207 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it