Barriers to the Implementation of AI in Organizations: Findings from a Delphi Study
Bibliographic record
Abstract
Artificial intelligence (AI), like many technological innovations before it, promises to revolutionize organizations. However, implementing AI in organizations is not as simple as it may appear. This exploratory research aims to unearth barriers to the implementation of AI in organizations. The methodology is based on a ranked-order Delphi study with 18 AI experts. By comparing our results with previous research on barriers to implementation of other information systems and to conceptual and practitioner literature on AI implementation, our findings underscore specific AI implementation challenges for organizations. Barriers to AI implementation fall under three main categories: (1) a lack of organizational capabilities related to data; (2) a lack of individual competencies related specifically to AI; and (3) generic implementation barriers previously observed in implementation research that persist with this innovation.
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How this classification was reachedexpand
Full frame machine prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.
Distilled classifier scores by category (both heads)
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.059 | 0.122 |
| Meta-epidemiology (narrow) | 0.001 | 0.001 |
| Meta-epidemiology (broad) | 0.001 | 0.001 |
| Bibliometrics | 0.003 | 0.002 |
| Science and technology studies | 0.006 | 0.004 |
| Scholarly communication | 0.004 | 0.004 |
| Open science | 0.001 | 0.006 |
| Research integrity | 0.002 | 0.003 |
| Insufficient payload (model declined to judge) | 0.002 | 0.000 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from itClassification
machine, unvalidatedMachine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.
How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".