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Record W3135033012

Algorithmic Controls and their Implications for Gig Worker Well-being and Behavior

2020· article· en· W3135033012 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

VenueJournal of the Association for Information Systems · 2020
Typearticle
Languageen
FieldSocial Sciences
TopicDigital Economy and Work Transformation
Canadian institutionsUniversity of Waterloo
Fundersnot available
KeywordsComputer scienceHuman–computer interaction
DOInot available

Abstract

fetched live from OpenAlex

This study examines how the use of algorithmic controls embedded in gig economy platforms impacts worker well-being and behavior. We draw on the information systems (IS) control and technostress literatures to explore how different modes of algorithmic control correspond with (positive) challenge technostressors and (negative) hindrance technostressors experienced by gig workers. We also consider the technostress outcomes, in terms of continuance intentions and workaround use. Using a survey of 621 US-based Uber drivers, we find that algorithmic input controls positively relate to hindrance technostressors, but that algorithmic behavior and output controls positively relate to challenge technostressors. The study bridges the IS control and technostress literatures by conceptualizing algorithmic control modes as work demands that put gig workers under stress. This stress can have important downstream effects on worker behavior, which can impact the overall gig economy platform in the event that workers discontinue their work or increase their workaround use.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.001
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Not applicable · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.942
Threshold uncertainty score0.428

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0010.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.000
Science and technology studies0.0000.000
Scholarly communication0.0000.002
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.015
GPT teacher head0.253
Teacher spread0.239 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it