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Record W316625952

E-Banking What Next? (Retail Banking)

2001· article· en· W316625952 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

aboutThe title or abstract carries a Canadian signal from the geographic lexicon.
no affNo Canadian affiliation: this work is invisible to an affiliation-only frame.
No Canadian affiliation. An affiliation-only frame, the usual design, would never have seen this work. It is one of the works that make the case for inverting the frame.

Bibliographic record

VenueABA banking journal · 2001
Typearticle
Languageen
FieldBusiness, Management and Accounting
TopicBanking Systems and Strategies
Canadian institutionsnot available
Fundersnot available
KeywordsBusinessElement (criminal law)Value (mathematics)The InternetPaymentService (business)AdvertisingInternet privacyPublic relationsMarketingFinancePolitical scienceLaw
DOInot available

Abstract

fetched live from OpenAlex

what next? That question that has ricocheted through our private lives and public institutions since Sept. 11. It may seem too momentous a question to ask about workaday issues in banking. Even with firm resolve to forge ahead, forecasting the future isn't what it used to be. Does that mean we throw out all the analyses and projections that seemed so persuasive in late summer? Most likely not; and we don't in this article. But certainly the aftershocks of Sept. 11 have, in ways we don't yet know, disturbed the most important element in banking: the mindsets and value sets of our customers. Perhaps the deepest question is this: Will consumers want more isolation or more community in their daily lives? That is, will fear of sudden terror in the outside world make home feel like a more comfortable place for such activities as chatting, shopping...and remote self-service banking? Or will a heightened awareness of what's really important in life tend to make people gravitate to the company of real people at neighborhood parties and weddings and worship--in preference to machines and virtual communities? Will the possibility of receiving an anthrax-powdered envelope give a big boost to e-mail?. . .e-checks? . . . bill presentment? Will the internet seem more secure? . . . more private? Will the vaunted payments infrastructure become another target of terror? Will the fears and hassles of flying make smart ID cards and biometrics feel like welcome protection and convenience, not intrusions? A quarter of a year later, it's still too soon to recalculate projections of market shares and consumer attitudes with any confidence. So bankers will have to watch trends closely to see which way the market actually goes, keeping in mind that the current volatile environment could easily cause sudden reversals in attitudes, values, and preferences. A few players dominate First, a definition. For purposes of this article, e-banking refers to electronic banking over the internet. The service is provided both by traditional with brick-and-mortar branches and e-banks (or virtual or direct banks) that deliver their services primarily over the internet. E-banks can have some brick-and-mortar facilities: telephone and web call centers and, increasingly, physical touch points for in-person demos and consultation. They must offer a general line of banking services - internet credit-card banks don't qualify. At yearend 2000, there were 1,850 FDIC-insured commercial and savings institutions--19% of the country's 9,821 depository institutions--offering e-banking, as defined prior. That leaves nearly 8,000 e-banking have-nots. That number shrank appreciably in 2001, but, as the Office of the Comptroller of the Currency recently projected for nationally chartered banks, it's likely that almost half of all financial institutions have no plans to offer e-banking, ever. At the other end of the spectrum are eight big and two much smaller but very successful e-banks that together have about 35% of the estimated 16 million e-banking accounts in the U.S. Adding in three Canadian banks, these 13 North American leaders have 19.7 million e-banking accounts, according to TowerGroup research, led by Frank Caruana. Note that these are accounts, not individuals or households. A better criterion than simple enrollment is whether an account is active--has been used in the previous month. Some of the main features of e-banking demographics are summarized in the above table. The top three in the TowerGroup study--Bank of America, Wells Fargo and Wachovia (after acquisition by First Union)--each have more than three million accounts (not identified as active). A few are seeing growth rates of more than 100,000 new accounts per month. Taken together, between yearend 1998 and July 2001 the number of e-banking accounts at the 13 top North American grew at a compound annual rate of 101%. …

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.001
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesMeta-epidemiology (narrow), Science and technology studies, Scholarly communication, Insufficient payload (model declined to judge)
Consensus categoriesScholarly communication, Insufficient payload (model declined to judge)
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Not applicable · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.862
Threshold uncertainty score1.000

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0010.000
Meta-epidemiology (narrow)0.0010.000
Meta-epidemiology (broad)0.0010.000
Bibliometrics0.0010.001
Science and technology studies0.0010.000
Scholarly communication0.0140.014
Open science0.0010.000
Research integrity0.0000.001
Insufficient payload (model declined to judge)0.0070.001

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.035
GPT teacher head0.234
Teacher spread0.199 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it