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Record W3167191254 · doi:10.4018/joeuc.20210701.oa6

Assessing Public Opinions of Products Through Sentiment Analysis

2021· article· en· W3167191254 on OpenAlexaff
C. Y. Ng, Kris M. Y. Law, W.H. Ip

Bibliographic record

VenueJournal of Organizational and End User Computing · 2021
Typearticle
Languageen
FieldComputer Science
TopicSentiment Analysis and Opinion Mining
Canadian institutionsUniversity of Saskatchewan
Fundersnot available
KeywordsSentiment analysisProduct (mathematics)Computer scienceProcess (computing)Social mediaWord (group theory)User-generated contentData scienceInformation retrievalNatural language processingWorld Wide WebLinguisticsMathematics

Abstract

fetched live from OpenAlex

In the world of social networking, consumers tend to refer to expert comments or product reviews before making buying decisions. There is much useful information available on many social networking sites for consumers to make product comparisons. Sentiment analysis is considered appropriate for summarising the opinions. However, the sentences posted online are generally short, which sometimes contains both positive and negative word in the same post. Thus, it may not be sufficient to determine the sentiment polarity of a post by merely counting the number of sentiment words, summing up or averaging the associated scores of sentiment words. In this paper, an unsupervised learning technique, k-means, in conjunction with sentiment analysis, is proposed for assessing public opinions. The proposed approach offers the product designers a tool to promptly determine the critical design criteria for new product planning in the process of new product development by evaluating the user-generated content. The case implementation proves the applicability of the proposed approach.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame machine prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.

metaresearch head score (Codex)0.003
metaresearch head score (Gemma)0.007
Version: metacan-v3-hybrid-931329e0061cValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Simulation or modeling · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.003
Threshold uncertainty score0.017

Distilled classifier scores by category (both heads)

CategoryCodexGemma
Metaresearch0.0030.007
Meta-epidemiology (narrow)0.0010.000
Meta-epidemiology (broad)0.0010.000
Bibliometrics0.0030.002
Science and technology studies0.0010.000
Scholarly communication0.0020.002
Open science0.0000.001
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0010.001

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.039
GPT teacher head0.295
Teacher spread0.256 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designSimulation or modeling
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations34
Published2021
Admission routes1
Has abstractyes

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Same venueJournal of Organizational and End User ComputingSame topicSentiment Analysis and Opinion MiningFrench-language works237,207