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Record W3178809020 · doi:10.1177/01634437211029890

Agency and servitude in platform labour: a feminist analysis of blended cultures

2021· article· en· W3178809020 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

fundA Canadian funder is recorded on the work.
no affNo Canadian affiliation: this work is invisible to an affiliation-only frame.
No Canadian affiliation. An affiliation-only frame, the usual design, would never have seen this work. It is one of the works that make the case for inverting the frame.

Bibliographic record

VenueMedia Culture & Society · 2021
Typearticle
Languageen
FieldSocial Sciences
TopicDigital Economy and Work Transformation
Canadian institutionsnot available
FundersInternational Development Research Centre
KeywordsDignityAgency (philosophy)Service providerNegotiationSociologyPublic relationsService (business)ServantWork (physics)BusinessInternet privacyPolitical scienceLawMarketingEngineeringSocial scienceComputer science

Abstract

fetched live from OpenAlex

Digital labour platforms have become important sites of negotiation between expressions of micro-entrepreneurship, worker freedom and dignity of work. In the Global South, these negotiations are overlaid on an already fraught relationship mediated by the dynamics of caste and culture, to the usual politics of difference. Urban Company (UC), an app-based, on-demand platform in India that connects service providers offering home-based services to potential customers, lists professionalised services that have hitherto been considered part of a ‘culture of servitude’, performed by historically marginalised groups afforded little dignity of labour. Such platforms offer the possibility of disrupting the entrenched ‘master-servant’ relationship that exists in many traditional cultures in the Global South by their ostensibly professional approach. While service providers now have the opportunity for self-employment and gain ‘respectability’ by being associated with the platform, UC claims to have leveraged AI to automate discipline in everything the providers do. Using interviews with UC women service providers involved in beauty work and software development engineers, this paper explores the agency afforded to service partners in both professional and personal spheres. Further, we propose the term blended cultures to think about the ways in which algorithms and human cultures mutually (re)make each other.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.000
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Qualitative · Consensus signal: Qualitative
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.374
Threshold uncertainty score0.905

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0000.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.001
Science and technology studies0.0000.000
Scholarly communication0.0000.000
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.014
GPT teacher head0.276
Teacher spread0.262 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it