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Record W4207039276 · doi:10.1109/asew52652.2021.00053

Learning Sentiment Analysis for Accessibility User Reviews

2021· article· en· W4207039276 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

Venuenot available
Typearticle
Languageen
FieldSocial Sciences
TopicDigital Accessibility for Disabilities
Canadian institutionsÉcole de Technologie SupérieureUniversité du Québec à Montréal
Fundersnot available
KeywordsComputer scienceSentiment analysisNaive Bayes classifierPopularitySupport vector machinetf–idfArtificial intelligenceMachine learningBag-of-words modelBoosting (machine learning)Information retrievalTerm (time)

Abstract

fetched live from OpenAlex

Nowadays, people use different ways to express emotions and sentiments such as facial expressions, gestures, speech, and text. With the exponentially growing popularity of mobile applications (apps), accessibility apps have gained importance in recent years as it allows users with specific needs to use an app without many limitations. User reviews provide insightful information that helps for app evolution. Previously, work has been done on analyzing the accessibility in mobile applications using machine learning approaches. However, to the best of our knowledge, there is no work done using sentiment analysis approaches to understand better how users feel about accessibility in mobile apps. To address this gap, we propose a new approach on an accessibility reviews dataset, where we use two sentiment analyzers, i.e., TextBlob and VADER along with Term Frequency—Inverse Document Frequency (TF-IDF) and Bag-of-words (BoW) features for detecting the sentiment polarity of accessibility app reviews. We also applied six classifiers including, Logistic Regression, Support Vector, Extra Tree, Gaussian Naive Bayes, Gradient Boosting, and Ada Boost on both sentiments analyzers. Four statistical measures namely accuracy, precision, recall, and F1-score were used for evaluation. Our experimental evaluation shows that the TextBlob approach using BoW features achieves better results with accuracy of 0.86 than the VADER approach with accuracy of 0.82.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.002
metaresearch head score (Gemma)0.003
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesInsufficient payload (model declined to judge)
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Observational · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.879
Threshold uncertainty score0.997

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0020.003
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.001
Bibliometrics0.0000.001
Science and technology studies0.0000.000
Scholarly communication0.0000.001
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0040.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.067
GPT teacher head0.393
Teacher spread0.326 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Quick stats

Citations40
Published2021
Admission routes1
Has abstractyes

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Same topicDigital Accessibility for DisabilitiesFrench-language works237,207