“Voice-First Interfaces in a GUI-First Design World”: Barriers and Opportunities to Supporting VUI Designers On-the-Job
Bibliographic record
Abstract
Voice user interfaces (VUIs) are currently experiencing rapid growth as commercial devices like Google Home, Amazon Echo, and Apple Homepod are adopted by users. However, due to the pace of this growth, the tech industry has had to adapt quickly and vigorously to keep up with demand. Due to this, we currently have limited understanding of the environment of VUI design in industry, including the various multitude of practices and tools that are used. We also have a limited understanding of the barriers VUI designers currently still face. To address such knowledge gaps, we conducted a large-scale online survey to explore the design practices employed by VUI industry designers on-the-job, and the barriers and needs of VUI designers. We found that despite the availability of a wide range of guidelines, textbooks, tools, etc, there are significant gaps in the adoption of these tools within VUI industry design, and that designers rely on their previous experience in developing GUIs when designing VUIs. Based on our survey findings, we provide recommendations for how the HCI community may direct research efforts in developing tools to assist designers in overcoming existing barriers and build usable and adoptable VUIs.
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How this classification was reachedexpand
Full frame machine prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.
Distilled classifier scores by category (both heads)
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.032 | 0.090 |
| Meta-epidemiology (narrow) | 0.001 | 0.001 |
| Meta-epidemiology (broad) | 0.000 | 0.001 |
| Bibliometrics | 0.001 | 0.001 |
| Science and technology studies | 0.005 | 0.006 |
| Scholarly communication | 0.013 | 0.014 |
| Open science | 0.002 | 0.007 |
| Research integrity | 0.004 | 0.003 |
| Insufficient payload (model declined to judge) | 0.008 | 0.002 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from itClassification
machine, unvalidatedMachine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.
How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".