Interpersonal or Institutional: Understanding Service User Oppression in Social Service Organizations Through Staff Interactions
Why this work is in the frame
A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.
Bibliographic record
Abstract
Service user experiences of oppression by human service organizations (HSOs) has long been understood through the lens of service providers, with service users largely excluded from research in this area. This qualitative study, the second phase of a mixed methods study, presents the findings of 9 focus groups (n=66) with service users from 13 different HSOs representing seven service areas (eg. Homelessness, addictions, youth) on the topic of service user experiences of oppression by HSOs. Using a semi-structured interview guide, participants were asked to share both positive and negative experiences with HSOs and recommendations to address oppression. The discussion identified important elements of the relationship between service providers and service users such as consistency, responsiveness, motivation, and competency that impact service user oppression. The findings from this qualitative phase help to develop a conceptual model of how oppression is rooted in organizations through service provider and service user interpersonal relationships.
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Full frame distilled prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.
Codex and Gemma teacher scores by category
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.001 | 0.000 |
| Meta-epidemiology (narrow) | 0.000 | 0.000 |
| Meta-epidemiology (broad) | 0.000 | 0.000 |
| Bibliometrics | 0.000 | 0.005 |
| Science and technology studies | 0.003 | 0.000 |
| Scholarly communication | 0.000 | 0.002 |
| Open science | 0.001 | 0.000 |
| Research integrity | 0.000 | 0.001 |
| Insufficient payload (model declined to judge) | 0.003 | 0.000 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it