Conversation-Based Assessments in Education: Design, Implementation, and Cognitive Walkthroughs for Usability Testing
Bibliographic record
Abstract
Conversational agents have been widely used in education to support student learning. There have been recent attempts to design and use conversational agents to conduct assessments (i.e., conversation-based assessments: CBA). In this study, we developed CBA with constructed and selected-response tests using Rasa—an artificial intelligence-based tool. CBA was deployed via Google Chat to support formative assessment. We evaluated (1) its performance in answering students’ responses and (2) its usability with cognitive walkthroughs conducted by external evaluators. CBA with constructed-response tests consistently matched student responses to the appropriate conversation paths in most cases. In comparison, CBA with selected-response tests demonstrated perfect accuracy between system design and implementation. A cognitive walkthrough of CBA showed its usability as well as several potential issues that could be improved. Participating students did not experience these issues, however, we reported them to help researchers, designers, and practitioners improve the assessment experience for students using CBA.
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How this classification was reachedexpand
Full frame machine prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.
Distilled classifier scores by category (both heads)
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.045 | 0.086 |
| Meta-epidemiology (narrow) | 0.002 | 0.001 |
| Meta-epidemiology (broad) | 0.001 | 0.001 |
| Bibliometrics | 0.002 | 0.001 |
| Science and technology studies | 0.001 | 0.001 |
| Scholarly communication | 0.002 | 0.002 |
| Open science | 0.002 | 0.003 |
| Research integrity | 0.002 | 0.002 |
| Insufficient payload (model declined to judge) | 0.003 | 0.001 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from itClassification
machine, unvalidatedMachine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.
How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".