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Record W4385477439 · doi:10.1111/cars.12448

Workplace Surveillance in Canada: A survey on the adoption and use of employee monitoring applications

2023· article· en· W4385477439 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.
fundA Canadian funder is recorded on the work.
aboutThe title or abstract carries a Canadian signal from the geographic lexicon.

Bibliographic record

VenueCanadian Review of Sociology/Revue canadienne de sociologie · 2023
Typearticle
Languageen
FieldSocial Sciences
TopicCyberloafing and Workplace Behavior
Canadian institutionsUniversity of Waterloo
FundersSocial Sciences and Humanities Research Council
KeywordsWork (physics)BusinessKeystroke loggingProductivityTracking (education)Internet privacyMarketingComputer securityComputer scienceEngineeringPsychology

Abstract

fetched live from OpenAlex

Employee monitoring apps (i.e., 'bossware') have become increasingly affordable and accessible on the open market. Apps such as Interguard and Teramind provide companies with a powerful degree of surveillance about workers, including keystroke logging, location and browser monitoring, and even webcam usage. However, as homes have become offices, and laptops and smartphones are used for business, school, and entertainment, the increasing surveillance of 'remote work' blurs the boundaries between work and personal spaces. Drawing from an interdisciplinary study on the proliferation of employee monitoring applications (EMAs) in a nascent era of 'remote work', this paper presents findings from a survey examining Canadian companies' adoption of EMAs. The findings identify the most prevalent economic sectors that 'bossware' is currently being used within, the rationalities that underpin the ongoing use of EMAs in Canada (such as COVID-19, 'productivity/efficiency', 'cybersecurity', and 'health/wellness'), and the features of the most sought after 'bossware' apps for Canadian companies (such as time tracking, website tracking, and keystroke logging). We conclude with an analysis of how dominant surveillance discourses drive the adoption of monitoring practices, including how they inform the anticipated benefits of surveillance for the management of remote work and digital labour.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.004
metaresearch head score (Gemma)0.004
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Observational · Consensus signal: Observational
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.015
Threshold uncertainty score0.872

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0040.004
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.001
Science and technology studies0.0000.001
Scholarly communication0.0000.000
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.110
GPT teacher head0.312
Teacher spread0.202 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it