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Record W4385654927 · doi:10.3390/informatics10030065

Exploring How Healthcare Organizations Use Twitter: A Discourse Analysis

2023· article· en· W4385654927 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.
fundA Canadian funder is recorded on the work.
aboutThe title or abstract carries a Canadian signal from the geographic lexicon.

Bibliographic record

VenueInformatics · 2023
Typearticle
Languageen
FieldSocial Sciences
TopicSocial Media in Health Education
Canadian institutionsYork UniversityLakehead University
FundersNatural Sciences and Engineering Research Council of CanadaVector InstituteYork UniversityAlliance de recherche numérique du CanadaLakehead University
KeywordsPopularitySocial mediaHealth careReputationPublic relationsContent analysisHealth literacyInternet privacyPsychologyBusinessWorld Wide WebPolitical scienceComputer scienceSociology

Abstract

fetched live from OpenAlex

The use of Twitter by healthcare organizations is an effective means of disseminating medical information to the public. However, the content of tweets can be influenced by various factors, such as health emergencies and medical breakthroughs. In this study, we conducted a discourse analysis to better understand how public and private healthcare organizations use Twitter and the factors that influence the content of their tweets. Data were collected from the Twitter accounts of five private pharmaceutical companies, two US and two Canadian public health agencies, and the World Health Organization from 1 January 2020, to 31 December 2022. The study applied topic modeling and association rule mining to identify text patterns that influence the content of tweets across different Twitter accounts. The findings revealed that building a reputation on Twitter goes beyond just evaluating the popularity of a tweet in the online sphere. Topic modeling, when applied synchronously with hashtag and tagging analysis can provide an increase in tweet popularity. Additionally, the study showed differences in language use and style across the Twitter accounts’ categories and discussed how the impact of popular association rules could translate to significantly more user engagement. Overall, the results of this study provide insights into natural language processing for health literacy and present a way for organizations to structure their future content to ensure maximum public engagement.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.001
metaresearch head score (Gemma)0.005
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Qualitative · Consensus signal: Qualitative
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.093
Threshold uncertainty score0.587

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0010.005
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.007
Science and technology studies0.0010.000
Scholarly communication0.0000.002
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.401
GPT teacher head0.445
Teacher spread0.044 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it