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Record W4387251988 · doi:10.3389/fcomp.2023.1253166

User experience with disinformation-countering tools: usability challenges and suggestions for improvement

2023· article· en· W4387251988 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.
fundA Canadian funder is recorded on the work.

Bibliographic record

VenueFrontiers in Computer Science · 2023
Typearticle
Languageen
FieldSocial Sciences
TopicMisinformation and Its Impacts
Canadian institutionsUniversity of Ottawa
FundersCanadian Heritage
KeywordsUsabilityComputer scienceCredibilityPresentation (obstetrics)DisinformationHeuristic evaluationSummative assessmentWorld Wide WebPluralistic walkthroughUser experience designHuman–computer interactionFormative assessmentPsychologySocial media

Abstract

fetched live from OpenAlex

Digital media has facilitated information spread and simultaneously opened a gateway for the distribution of disinformation. Websites and browser extensions have been put forth to mitigate its harm; however, there is a lack of research exploring their efficacy and user experiences. To address this gap, we conducted a usability evaluation of two websites and three browser extensions. Using a mixed methods approach, data from a heuristic evaluation and a moderated, task-based usability evaluation are analyzed in triangulation with data collected using summative evaluations. Challenges are identified to stem from users’ inability to understand results due to the presentation of information, unclear terminology, or lack of explanations. As a solution, we recommend four design principles: First is to establish credibility, second is to improve the general visual layout and design of the tools, third is to improve search capabilities, and finally, heavy importance should be given to the depth and presentation of information.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.001
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Other design · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.761
Threshold uncertainty score0.421

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0010.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.001
Science and technology studies0.0010.001
Scholarly communication0.0000.003
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.043
GPT teacher head0.313
Teacher spread0.270 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it