Agents of platform governance: Analyzing U.S. civil society's role in contesting online content moderation
Bibliographic record
Abstract
This paper examines the role of civil society in shaping content moderation governance arrangements in the United States. Drawing on prior research that recognizes the importance of civil society in shaping policy, this article analyzes the experiences of civil society practitioners engaged in content moderation activism. Based on in-depth original interviews with civil society practitioners, I demonstrate how civil society's activity in this space aligns with known regulatory standard-setting process competencies and suggest advocacy work benefits from the power of coalition lobbying and social capital. Moreover, I highlight the sense of frustration from some practitioners that they are not compensated by firms for their monitoring and reporting work that improves platforms' products, and I offer preliminary reasons for why practitioners contest moderation norms. The paper's insights contribute to the study of platform governance by illuminating informal mechanisms utilized by civil society, which holds broader implications for understanding the dynamics of non-state actors in shaping online platforms and their policies.
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How this classification was reachedexpand
Full frame machine prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.
Distilled classifier scores by category (both heads)
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.007 | 0.012 |
| Meta-epidemiology (narrow) | 0.000 | 0.000 |
| Meta-epidemiology (broad) | 0.000 | 0.000 |
| Bibliometrics | 0.001 | 0.001 |
| Science and technology studies | 0.006 | 0.006 |
| Scholarly communication | 0.006 | 0.005 |
| Open science | 0.001 | 0.005 |
| Research integrity | 0.001 | 0.002 |
| Insufficient payload (model declined to judge) | 0.003 | 0.000 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from itClassification
machine, unvalidatedMachine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.
How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".